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I have been syncing for years now and have never had this problem. I updated ... BlackBerry Pearl forum

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    livingwater's Avatar
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    Media Sync Issues with 8100 4.2.11

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    I have been syncing for years now and have never had this problem. I updated all of my contacts in MS outlook and I'm trying to update my pearl to have Outlook win when there are differences. When I sync, it does the opposite. Any ideas on what to do?

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    RogerG's Avatar
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    Did you change Desktop Manager to do the sync one-way from Outlook to the device?

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    thanks for the reply, but how do I do that

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    Which version of DM are you using?

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    You need to go into synchronization configuration, double click on the Address Book application, select Outlook, click Next and you'll see the options for which direction you want the sync to work.

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    i'm in 4.2.2.14. when I click the address book there is no option for next

  7. #7
    RogerG's Avatar
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    Are you double-clicking on the Address Book? I don't think I've used a DM under version 4.3. You might want to consider upgrading your version of DM to 4.6 which you can get here.

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