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so none of my pictures/ringtones/videos work. even the one's that came with the phone! i ... BlackBerry Pearl forum

  1. #1
    JBs's Avatar
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    Media Doesn't Work... Help!

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    so none of my pictures/ringtones/videos work. even the one's that came with the phone!

    i don't know how to fix this! it desplays a picture as my background, and plays the ringotones when i get a call, but i dont have a player or capability to view pictures.

    can i download something to fix this or what can i do?!

    please help!

  2. #2
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    Re: Media Doesn't Work... Help!

    JB....

    Lets see what we can do. What happens when you select the media icon on your phone?

    First thing you may want to try is to pull the battery for a minute and let your phone reset.
    Last edited by GaryF; 09-10-2007 at 07:37 PM.
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    Re: Media Doesn't Work... Help!

    Welcome to the Stacks!

    Try what Gary suggested, if that doesn't work what error message does it give you?

    You may want to give the a look over http://blackberryforums.pinstack.com...on_issues.html
    More focus on number 7 if your issues is about reading media files.

  4. #4
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    Re: Media Doesn't Work... Help!

    Ok i will try the battery pull in a second.

    i can browse through all the files, but when i select it i get this message "Unable to display file /Device Memory/samples/videos/BlackBerry.avi"




    thanks for the help tho

  5. #5
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    Re: Media Doesn't Work... Help!

    No, the battery pull did not do anything

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    Re: Media Doesn't Work... Help!

    then try the link and #7

  7. #7
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    Re: Media Doesn't Work... Help!

    You may need to reload your OS on handheld, do you get an error when you try to open the Help application?

  8. #8
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    Re: Media Doesn't Work... Help!

    yay number 7 fixed it. thanks!

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    Re: Media Doesn't Work... Help!

    cool glad you're up and running

  10. #10
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    Re: Media Doesn't Work... Help!

    alright so now what are some cool apps for this phone?

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