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So I am on ATT BIS and I was able to delete my message on ... BlackBerry Pearl forum

  1. #1
    gatechfireblade's Avatar
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    Mailbox syncing was working, but not anymore

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    So I am on ATT BIS and I was able to delete my message on the server and then it would delete them on the blackberry. But now it is not doing that anymore. Any ideas why? I had to redo my settings since I did a clean wipe, but it should be setup the way I had it.
    Mechanical Engineering
    Georgia Institute of Technology
    2004 Honda CBR 1000RR "Fireblade"
    2006 Yamaha R6

  2. #2
    KalebsDad78's Avatar
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    Go to Messages, Options, Email Reconciliation and confirm "Wireless Reconcile" is set to On.

    Also, on the BIS site, confirm that the box is checked that states: "Synchronize deleted items between this mailbox and my device", which can be found on the account you are wanting to reconcile.
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  3. #3
    gatechfireblade's Avatar
    gatechfireblade no está en línea Stack level 3
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    They are both set as such..... I don't know whats up
    Mechanical Engineering
    Georgia Institute of Technology
    2004 Honda CBR 1000RR "Fireblade"
    2006 Yamaha R6

  4. #4
    KalebsDad78's Avatar
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    Also under that same screen, Messages, Options, Email Reconciliation, is "Delete On" set to Mailbox, or Prompt or what?
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  5. #5
    gatechfireblade's Avatar
    gatechfireblade no está en línea Stack level 3
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    its on prompt. It's also set to mailbox wins
    Mechanical Engineering
    Georgia Institute of Technology
    2004 Honda CBR 1000RR "Fireblade"
    2006 Yamaha R6

  6. #6
    KalebsDad78's Avatar
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    Do a battery pull and after your device restarts, login to your BIS and resend your Service Books. Then try and see if the problem persists.
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