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i dont know how/why but some how i lost all my txt msgs and email(some ... BlackBerry Pearl forum

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    Unplug's Avatar
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    lost txt msgs, call log, emails

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    i dont know how/why but some how i lost all my txt msgs and email(some impt emails) and call log(had some numbers i needed) is there any way to get them back??

  2. #2
    mcashman's Avatar
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    Re: lost txt msgs, call log, emails

    From what I understand, once this stuff is gone, there is no way to get it back unless for some reason you backed it up to your computer.

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    Lewis's Avatar
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    Re: lost txt msgs, call log, emails

    ~via BB (wap.pinstack.com)~

    The BlackBerry will automatically purge itself, when forced, due to insufficient memory.

    Check your memory use, free and used.

    There is no way to prevent this aside from maintaining adequate free file space for the BlackBerry to work with.

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    Re: lost txt msgs, call log, emails

    Make sure that you do a cold reboot every day. (turn off phone, take out battery, wait 15 seconds, turn back on)

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    Re: lost txt msgs, call log, emails

    hmm ok...but now my gps stop working..says see network settings..
    i use the today them..and when i get new txt msgs it wont appear the old 1's stay on..

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    Re: lost txt msgs, call log, emails

    can you update your profile with what type of phone you have. what service, (pin if you want to) etc...

    It really makes it easier when troubleshooting. You posted this in the 8100 pearl forum section.

    Somebody can come that is experienced with this problem, can better assist you

  7. #7
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    Re: lost txt msgs, call log, emails

    i do have the peral.
    service=rogers..i had data but took it off..pin if u rly need i can give..

  8. #8
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    Re: lost txt msgs, call log, emails

    My lil BB pearl does the same thing WITH adequate memory! It will clear everything randomly. she also has a nasty habit of turning on the hourglass when there is an incoming call.
    I'm your huckleberry

  9. #9
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    Re: lost txt msgs, call log, emails

    I have had the same thing happen twice, with some very important txt msgs lost!!

    Yesterday, it dropped everything between 6 AM and 4 PM... I happened to be up in the mountains and received msgs and calls throughout the day. When I returned home, my call log was empty and all the txt msgs from the time I spent up onth emountain are gone. I had trouble previously as well and lost 100+ txt messages!!! The weirdest part is that it still retains the txt messages before and after the time up in the mountains...

    I am currently running the 4.2.0.69 OS and wondered if 4.2.0.88 would help... this is a deal breaker on me usingthe Pearl ever again if this ridiculous issue can't be resolved. I have a 2Gb card with 1.55Gb free. So, I'm not sure how free space could be an issue... My carrier is Cingular and am going to upgrade the handheld shortly.

    Oh and hello to everyone as I'm a new user here.

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    Re: lost txt msgs, call log, emails

    tree_trunks, Welcome to PinStack.

    The Pearl doesn't use the Media Card for anything but Media. The memory problem concerns the device memory. You should delete any unused Language Support packages by unchecking them in the Desktop Apps Loader and removing them. This will free up a lot of memory. I haven't lost anything from my Pearl yet.

    Let us know if there is anything else we can do to help with this problem or your BB.

    Rcbjr
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    Krad's Avatar
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    Re: lost txt msgs, call log, emails

    maybe it was the monster.... or the "others"..... feb 8th can't come any closer

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