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Any idea whats up with this: I lost my call log and all my current ... BlackBerry Pearl forum

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    dwagman's Avatar
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    lost bb messenger and call log

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    Any idea whats up with this: I lost my call log and all my current conversations in bb messenger....just all disappeared. I didn't do a battery pull, nada...

    Any ideas?

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    kayos72's Avatar
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    Re: lost bb messenger and call log

    I believe it's due to low memory on the pearl. I have read other threads about this.
    there is no way to get them back but for future reference check your memory and do a batt pull about once a week.
    also upgrading to os .71 has addressed this issue, is what most are saying
    it's a memory leak that causes it.
    I have not had it but many have.
    you are not alone on this one!
    Been a long while since last login. Sorry all, adjusting to a new life is great and hell at the same time!!

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    Re: lost bb messenger and call log

    Check your free memory: Options... Status...
    Pull your battery for 30 seconds, reinstall and recheck memory.
    HTH

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    Re: lost bb messenger and call log

    It is usually a memory issue. When the phone is running low on memory it purges things on its own. You should try to get into the habit of doing a battery pull routinely to prevent that. The other thing is make sure you don't have a lot of programs running in the background that are sucking out the resources.

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    Re: lost bb messenger and call log

    wow all at the same time... LOL

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    Re: lost bb messenger and call log

    Hee!

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    Re: lost bb messenger and call log

    Hey I was right on something yeah
    Been a long while since last login. Sorry all, adjusting to a new life is great and hell at the same time!!

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    Re: lost bb messenger and call log

    Quote Originally Posted by kayos72
    Hey I was right on something yeah
    you are rarely incorrect... me on the other hand... LOL!

  9. #9
    kayos72's Avatar
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    Re: lost bb messenger and call log

    Quote Originally Posted by StaceyRVC
    you are rarely incorrect... me on the other hand... LOL!
    Tried telling my coworkers that, so to prove it i'm gonna show em this vote of confidence Thanks
    Been a long while since last login. Sorry all, adjusting to a new life is great and hell at the same time!!

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    dwagman's Avatar
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    Re: lost bb messenger and call log

    Before battery pull: File free 0 bytes now i have a ton. I guess that was the problem, and I will upgrade to .71. Thanks guys and gals!

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    kayos72's Avatar
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    Re: lost bb messenger and call log

    glad we could help!!!!
    Been a long while since last login. Sorry all, adjusting to a new life is great and hell at the same time!!

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    Re: lost bb messenger and call log

    Quote Originally Posted by kayos72
    Tried telling my coworkers that, so to prove it i'm gonna show em this vote of confidence Thanks
    LOL you got it!

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    dwagman's Avatar
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    Re: lost bb messenger and call log

    Is .71 for tmobile or cingular? I have Tmo, will installing a cingular OS change anything?

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    Re: lost bb messenger and call log

    .71 is cingular, you can install the .71... I doubt you will notice any difference... I am running .71 and I have tmo

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    Re: lost bb messenger and call log

    nope you're safe just remember to back up before you proceed I'm doing the same thing tonight
    tmo phone also.
    when you are doing this the bb will shut down restart a few times DON'T freak out it does take a while!!! like watching grass grow with a heart attack in the middle.
    Been a long while since last login. Sorry all, adjusting to a new life is great and hell at the same time!!

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