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My TY key is slower than all my other keys and it doesn't respond as ... BlackBerry Pearl forum

  1. #1
    veronica10's Avatar
    veronica10 no está en línea Stack level 2
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    Dec 2007



    My TY key is slower than all my other keys and it doesn't respond as well which makes typing with suretype a nightmare sometimes. When the keyboard lights up, the TY key does not light up as well as all the other keys.. does this explain the problem? Can I fix it?

  2. #2
    Lavagirl's Avatar
    Lavagirl no está en línea PINStacked!
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    May 2007
    Have you tried a battery pull to see if this resolves the issue?
    Is the device still under warranty?
    Sounds like it might be a defective key/keyboard related issue.
    If battery pull fails, and all other options don't work, you can either warranty exchange or send it in for repair:

  3. #3
    azstar's Avatar
    azstar no está en línea PINStacked!
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    Dec 2007
    Is it still under warranty? If it is, contact your provider about repair or replacement.

    If not, BB repairshop has replacement parts, and if you are not comfortable with opening it up and replacing things, I think they have a service dept. that will do repairs.......kinda pricey though....

    Here's a link to the page with the keyboard replacement part.....not sure if it will help....but worth checking into anyway......

    Lava beat me.........
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