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Ok so i just recently got a new BBP white. *fun* and I'm trying to ... BlackBerry Pearl forum

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    ADIOGURL3's Avatar
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    Question Just got a new BBP' having trouble installing DM 4.2

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    Ok so i just recently got a new BBP white. *fun* and I'm trying to install the desktop manager 4.2 that comes along with the cd. I currently have windows vista and whenever i try to install dm and run the application nothing pops up. Has anyone had this problem or if anyone knows, what should i do?

    Thanks,
    lady in need

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    GaryF's Avatar
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    Re: Just got a new BBP' having trouble installing DM 4.2

    Howdy and Weolcome!

    #1 - Suggest you do not use the CD verion of DM...many are buggy. Un-install and download 4.2 sp1 from this site: https://www.blackberry.com/Downloads...93E4F3BB068C22

    #2 - Once you have installed let us know if this helps. Unfortunalty some Vista users have had issues...
    BlackBerry® Certified Support Specialist
    The Shark Tank

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    hurstnicholas's Avatar
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    Re: Just got a new BBP' having trouble installing DM 4.2

    There is a problem with a recent Windows 2000 patch that stops DM and Pearl's connecting, when previously they did.
    I don't know if this problems extends to Vista.

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    Re: Just got a new BBP' having trouble installing DM 4.2

    If you have Vista this thread may help.

    http://blackberryforums.pinstack.com...ger_vista.html

    if you have winblows 2000 then you're kinda stuck till some one finds a solution.

  5. #5
    hurstnicholas's Avatar
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    Re: Just got a new BBP' having trouble installing DM 4.2

    Does anybody know if MS or RIM are actually aware of this problem and whether they are doing anything about it?

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    Re: Just got a new BBP' having trouble installing DM 4.2

    Quote Originally Posted by hurstnicholas
    Does anybody know if MS or RIM are actually aware of this problem and whether they are doing anything about it?
    aware? yes
    doing something? not so much as of yet

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