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I had my Pearl for 7 months now and I m having issues with the ... BlackBerry Pearl forum

  1. #1
    kevin430's Avatar
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    Question Is it possible to get my Pearl turn into a white one?

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    I had my Pearl for 7 months now and I m having issues with the phone.
    The scrollball doesn't work sometimes and I have to hit the phone against the desk or some object to get it working again.
    Here goes my question
    1. Is it possible to ask for a white Pearl instead of a Black one when asking to get it replaced by the warranty?
    Thank You
    KeVin 4 Sho~

  2. #2
    andrebsd's Avatar
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    Re: Is it possible to get my Pearl turn into a white one?

    I don't see why not as it shouldn't cost any more to replace it with a white one. It would depend on your carrier; just ask and the worst they can do is say no and give you a black replacement.
    PIN: 240F09FB - Feel free to msg anytime.

  3. #3
    VZDubtk's Avatar
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    Re: Is it possible to get my Pearl turn into a white one?

    yeah it really depends on who you get on the phone..so best of luck
    I Unlock All Mobile Devices, questions just ask

  4. #4
    Bla1ze's Avatar
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    Re: Is it possible to get my Pearl turn into a white one?

    and if your beating it against the side of things to ''get it to work" it's probably gonna show as physical damage so i hope you just tap it rather then what you indicated lol and Oh ya dont tell your carriers warrenty dept you do that

  5. #5
    reddog187's Avatar
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    Re: Is it possible to get my Pearl turn into a white one?

    You know you can clean the trackball right? Would do a lot better than beating it against the desk.

  6. #6
    VZDubtk's Avatar
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    Re: Is it possible to get my Pearl turn into a white one?

    anything but hitting against a desk would be better lol
    I Unlock All Mobile Devices, questions just ask

  7. #7
    mred612's Avatar
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    Re: Is it possible to get my Pearl turn into a white one?

    ~via BB (wap.pinstack.com)~i had 2 call tmobile 4 a replacement phone 4 my wife. She has a black pearl and they wouldnt budge on the color! They said i have 2 get the same 1 we currently had!

  8. #8
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    Re: Is it possible to get my Pearl turn into a white one?

    Quote Originally Posted by kevin430
    I had my Pearl for 7 months now and I m having issues with the phone.
    The scrollball doesn't work sometimes and I have to hit the phone against the desk or some object to get it working again.
    Here goes my question
    1. Is it possible to ask for a white Pearl instead of a Black one when asking to get it replaced by the warranty?
    Thank You
    You can ask, they will tell you no. I asked after my 3rd replacement, they said no.

  9. #9
    kevin430's Avatar
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    Re: Is it possible to get my Pearl turn into a white one?

    i see isee
    thank you for all the replies
    hitting my pearl against the desk wasn't a good idea but it made no big dents
    I always clean my Pearl with a compressed air can but doesn't seem to help
    KeVin 4 Sho~

  10. #10
    Jsex's Avatar
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    Re: Is it possible to get my Pearl turn into a white one?

    no "big" dents haha

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