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WHATS UP PPL? MY PROBLEM IS WITH MY PEARL. WHEN I HOOKED IT UP TO ... BlackBerry Pearl forum

  1. #1
    jroxproductions's Avatar
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    Lightbulb Internet Browser Gone. Need Help!!!

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    WHATS UP PPL? MY PROBLEM IS WITH MY PEARL. WHEN I HOOKED IT UP TO ME DESKTOP MANANGER TO PUT THEMES AND RINGTONES ON IT MY INTERNET BROWSER DISSAPEARED AND NOW I DONT HAVE IT. PLUS WHEN I TRY TO PLAY MUSIC OR VIEW MY PICS IT SAYS "UNABLE TO DISPLAY FILE" BUT I HAVE IT! CAN SOMEBODY HELP ME WITH THIS CAUSE I HAVE ALREADY TRIED THE MASTER RESET AND IT STILL DOESNT WORK.

    I ALSO THINK THE REASON MY BROWSER DOESNT WORK IS CAUSE IT SAYS

    "UNAVAILABLE APPLICATION: net.rim.blackberry.xml"
    "UNAVAILABLE APPLICATION: net.rim.platform.ecmascript"

    CAN ANYBODY HELP???

  2. #2
    cherrichiodo's Avatar
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    Re: Internet Browser Gone. Need Help!!!

    did you download desktop manager from the cd that came with your pearl?

    try this thread...will see if i can find more on it
    its a known issue. the cd sent out with the pearl was messed up

    http://blackberryforums.pinstack.com...ule_error.html

    ::edit::
    and another
    http://blackberryforums.pinstack.com...ger_issue.html

  3. #3
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    Re: Internet Browser Gone. Need Help!!!

    Quote Originally Posted by jroxproductions
    WHATS UP PPL? MY PROBLEM IS WITH MY PEARL. WHEN I HOOKED IT UP TO ME DESKTOP MANANGER TO PUT THEMES AND RINGTONES ON IT MY INTERNET BROWSER DISSAPEARED AND NOW I DONT HAVE IT. PLUS WHEN I TRY TO PLAY MUSIC OR VIEW MY PICS IT SAYS "UNABLE TO DISPLAY FILE" BUT I HAVE IT! CAN SOMEBODY HELP ME WITH THIS CAUSE I HAVE ALREADY TRIED THE MASTER RESET AND IT STILL DOESNT WORK.

    I ALSO THINK THE REASON MY BROWSER DOESNT WORK IS CAUSE IT SAYS

    "UNAVAILABLE APPLICATION: net.rim.blackberry.xml"
    "UNAVAILABLE APPLICATION: net.rim.platform.ecmascript"

    CAN ANYBODY HELP???
    I would double check which options are selected in application loader within desktop manager. Make certain all the necessary applications are selected. Run through application loader to reload all the default applications. NOTE - You will need the handheld software (available from your provider IE AT&T, T-Mobile, etc)

    Best of luck. Sorry you are experiencing such frustration
    Nikki
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    Samsung Galaxy SII - personal
    Supporting BB, android and iOs devices at work.

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    Re: Internet Browser Gone. Need Help!!!

    Kind Of A Newb When It Comes To This Stuff...so Can U Tell Me What 2 Do And Yes I Did Download The Red Pearl Desktop Mananger.

  5. #5
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    Re: Internet Browser Gone. Need Help!!!

    Quote Originally Posted by TechieGirl
    I would double check which options are selected in application loader within desktop manager. Make certain all the necessary applications are selected. Run through application loader to reload all the default applications. NOTE - You will need the handheld software (available from your provider IE AT&T, T-Mobile, etc)

    Best of luck. Sorry you are experiencing such frustration
    I DID THAT BUT MY BROWSER IS SELECTED BUT STILL HAS NUTHING THERE:



    LINK FOR BETTER UNDERSTANDING?

  6. #6
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    Re: Internet Browser Gone. Need Help!!!

    I had the same problem. Apparently, the DM file(s) on the cd is corrupt/bad. Just download the file from your carrier's website or blackberry.net and reinstall it.

  7. #7
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    Re: Internet Browser Gone. Need Help!!!

    cherrichiodo linked to the information you need. Essentially you have to go download the newest desktop and handheld software and reload the handheld software. There's threads here that will give you the steps.

  8. #8
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    Re: Internet Browser Gone. Need Help!!!

    Thanks For All The Help And To Those Who Have Put Their 2 Cents In.

  9. #9
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    Re: Internet Browser Gone. Need Help!!!

    jroxproductions, Welcome to Pinstack.

    Check out this Post, Problem on Some New BlackBerry Handhelds.

    You will need to re-install the Operating System and Core Applications for your Pearl. You can find the download file at the site linked for your carrier in this thread, Blackberry OS Software links (by carrier)

    To install it you can follow this instructions in this thread.
    How to: OS 4.x Upgrade for your Blackberry

    Hope this helps
    Rcbjr.
    You Ask, We Will Answer
    Can’t Install theme via DM?No Additional Apps Found for Your Device
    Links to Usefull KB Articles

  10. #10
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    Re: Internet Browser Gone. Need Help!!!

    Okay So I Downloaded The Desktop Manager 4.2.1....now What Do I Do To Restore My Os?

  11. #11
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    Re: Internet Browser Gone. Need Help!!!

    did you download the newest firmware/operating system too?
    you will need to install that on your PC as well...then follow the directions in rcbjr's post of HOW TO: OS upgrade

  12. #12
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    Re: Internet Browser Gone. Need Help!!!

    No Where Can I Get The Firmware/os At?

  13. #13
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    Re: Internet Browser Gone. Need Help!!!

    Oh Yes I Finally Got It Fixed! Thanks To Everybody That Helped!

  14. #14
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    Re: Internet Browser Gone. Need Help!!!

    Question for you guys...if I have a TMO Branded BB Pearl that is Unlocked and being used on Cingular should I upgrade to the Cinular or TMO Firmware (OS)? I didn't know if there are any advantages to either one, Oh yeah reinstalling or upgrading Firmware/ OS won't relock my phone will it? Thanks in advance

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