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Hello! I'm trying to install the BB device manager in my pc but it says ... BlackBerry Pearl forum

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    antoniobar's Avatar
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    Internal error 2738 ???

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    Hello! I'm trying to install the BB device manager in my pc but it says that there is an internal error 2738 and that it cant install the program. What I have to do? thank you.

    Antonio

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    Re: Internal error 2738 ???

    antoniobar, Do you mean installing Desktop Manager? I think Device Manager is installed only if needed and automatically when installing Desktop Manager.

    Rcbjr.
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    Re: Internal error 2738 ???

    Quote Originally Posted by Rcbjr
    antoniobar, Do you mean installing Desktop Manager? I think Device Manager is installed only if needed and automatically when installing Desktop Manager.

    Rcbjr.
    Yes, I was trying to install Desktop manager 4.2 (latest version) in my pc (XP Prof. Ed., Intel Pentium 4, 2.4Gh) and I had this message while installing. I cancelled from the register the RIM voice and tryied again but same result "Error 2738". What I had to do?

    Thanks to help me!!

    Antonio

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    Re: Internal error 2738 ???

    antoinio, This is a windows installer problem. I found something that might work, it refers to the same error when installing a Palm sync manager, but the solution is probably the same. Check out this solution from Microsoft.

    Hope this helps
    Rcbjr.
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    Re: Internal error 2738 ???

    Thank you, I will try! Guys, without you it will be very hard to fix problems, thanks to exist!!!

    Let you know.

    Best

    A.

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    Re: Internal error 2738 ???

    I just had a similar problem with my Blackberry (device independent problem) in Vista Build 6000. I had to reboot in Safe Mode, install the Windows Script 5.6 and reboot. Then I could install 4.2 desktop.

    Danny

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    Re: Internal error 2738 ???

    I had the same problem. The best part is is that the fix actually works!!!

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    Re: Internal error 2738 ???

    go to a command prompt and type sfc /scannow then reboot and this might help

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    Re: Internal error 2738 ???

    did you ever fix this problem? i am having the same issue

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    Re: Internal error 2738 ???

    hhhheeeellllpppp please anyone??? ANYONE???

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    Re: Internal error 2738 ???


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    Re: Internal error 2738 ???

    Thanks it worked, now after it finishes syncronizing my outlook express contacts it encounters an unknown problem and disconnects

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    Re: Internal error 2738 ???

    Any suggestions?

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    Thumbs up Re: Internal error 2738 ???

    Quote Originally Posted by mayt0pak
    Try this.... (URL was Removed Due to not being a Stack level 2)
    This solution helped me I was able to install the software only after doing this with WIndows Vista and my Blackberry desktop software..

    Thanks for all the help..

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