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I haven't received any new emails (to my yahoo address, the only one i've set ... BlackBerry Pearl forum

  1. #1
    c00kie's Avatar
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    I'm not receiving emails and can't get on internet...

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    I haven't received any new emails (to my yahoo address, the only one i've set up) since wednesday. I also haven't been able to get online or setup a different email adress, it tells me it failed to connect. I know I'm in an area with coverage because I've sat in the same place and set up my email as well as accessed wap.pinstack.com and various other sites.
    I still get my text messages and phone calls.

    Is there a problem with T-Mobile or BB right now? or is it my phone?

  2. #2
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    Re: I'm not receiving emails and can't get on internet...

    See the Official Latest OS threads updated regularly for All Devices.
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  3. #3
    c00kie's Avatar
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    Re: I'm not receiving emails and can't get on internet...

    I tried the last part (re-registering to network) and nothing has changed.

    I can't do the first part because I can't sign in to t-mobile. when I've tried to register it says "Your T-Mobile number was not found in our system. Please be sure you entered the number correctly. If you are a new customer, it can take up to 72 hours before you can register. Please try again later. " I've had the phone for about a week and I had it set up, I was getting emails and then it stopped.

  4. #4
    Lavagirl's Avatar
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    Re: I'm not receiving emails and can't get on internet...

    Then you may want to contact T-Mo and see if there is a problem with your account preventing you from signing in online.
    See the Official Latest OS threads updated regularly for All Devices.
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  5. #5
    rainydayz's Avatar
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    Re: I'm not receiving emails and can't get on internet...

    This happened to me two weeks ago. Tmobile said that my number wasn't reading in the BB system so they had to reset something for me. It only took about 5 min of customer service and now everything's great.
    It is whatever I say it is...

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