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i need help and tmobile was useless. i didnt the update from tmobile for my ... BlackBerry Pearl forum

  1. #1
    TheCow's Avatar
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    im DUMB

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    i need help and tmobile was useless.

    i didnt the update from tmobile for my phone. problem is i didnt need it. i misread the instructions and thought it ment if i had version 4.xxxx then to update. it said if i had i didnt need to.

    well now all my themes and such that i downloaded from here are gone. i went to redownload them and it says they are still there. but hell if i can find them. all my programs i downloaded are still there and functional. just the themes are gone. i've done the battery pull and it still says there there if i try to download them again.

    is there any way to reset the phone to factory settings? or get my themes to show up? its not just the old themes. any theme i try to download disappears. sorry for any spelling or grammatical errors. im typing from work and trying to be quick.

  2. #2
    diesel1218's Avatar
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    Re: im DUMB

    you probably will have to do a fresh install of the os
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  3. #3
    I7oobie's Avatar
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    Re: im DUMB

    Go into options>advanced options>applications. Once in there, delete the themes. Hit menu from that screen, and delete the modules, if needed. Redownload, and it should work...
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  4. #4
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    Re: im DUMB

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    A fresh install will probably your best bet. Hope it works.

  5. #5
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    Re: im DUMB

    or try to resend your service books

  6. #6
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    Re: im DUMB

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    Have you downloaded plasmic theme reader?

  7. #7
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    Re: im DUMB

    be sure to updated your profile. It helps when you we are troubleshooting your problem.

  8. #8
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    Re: im DUMB

    Quote Originally Posted by I7oobie
    Go into options>advanced options>applications. Once in there, delete the themes. Hit menu from that screen, and delete the modules, if needed. Redownload, and it should work...
    i tried this and found one of them listed but didnt see any options to delete it. do i do it from the DM?

  9. #9
    TheCow's Avatar
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    Re: im DUMB

    Quote Originally Posted by I7oobie
    ~via BB (wap.pinstack.com)~
    Have you downloaded plasmic theme reader?
    im not sure, i didnt see anything like that listed when scrolling through the directory. do you have a link to download it from? is it OTA?

  10. #10
    Rcbjr's Avatar
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    Re: im DUMB

    What BB are you using? If it is the pearl, you don't want to install any theme reader that your Desktop Manager doesn't want to install without you adding it.

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  11. #11
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    Re: im DUMB

    were you able to do a backup before installing? or would a backup even help..

  12. #12
    TheCow's Avatar
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    Re: im DUMB

    it is a pearl, i just got the thing last weekend. i havent setup up backup yet on it so theres nothing to back up unfortunately.

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