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my blackberry is stuck in a loop i was listening to music and my phone ... BlackBerry Pearl forum

  1. #1
    cram187's Avatar
    cram187 no está en línea Stack level 1
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    Question I Really Need Some Help!!!!!!!!!!!

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    my blackberry is stuck in a loop

    i was listening to music and my phone froze it stayed that way for about 10 min. so i did a battery pull, after when i put the battery back in it started tp show the litte hourglass, then it said in little letters "app error 523" and under that it had an option to reatart on that screen i pushed every button but nothing happened unless i hit enter or clicked the track ball


    what do i do!!!???!?!?

  2. #2
    RayZ's Avatar
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    Re: I Really Need Some Help!!!!!!!!!!!

    Use DM and wipe the device and reload the OS

  3. #3
    Lavagirl's Avatar
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    AoleLava
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    Re: I Really Need Some Help!!!!!!!!!!!

    A JVM 523 error means a "System process died" You'll need to reload the entire handheld OS again.

    Can you update your profile for us or provide some device details so we can better assist you in doing this?

  4. #4
    RayZ's Avatar
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    Re: I Really Need Some Help!!!!!!!!!!!

    523 is a critical Java system process that your Blackberry needs to operate in a normal way. Somehow you must have deleted that process so now you need to wipe the BB and reinstall the OS. Hopefully you have a backup of your contacts and data, if not you will lose them. Hope this helped you

  5. #5
    cram187's Avatar
    cram187 no está en línea Stack level 1
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    Re: I Really Need Some Help!!!!!!!!!!!

    yeah thanks guys i wiped it from my computer
    and thanks to a thread i read a while ago i had the desktop manager make a back up every time i plugged my phone in, which would happen to be yesterday, so it wasnt all that bad

  6. #6
    RayZ's Avatar
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    Re: I Really Need Some Help!!!!!!!!!!!

    good job, always backup, backup, backup, you'll be much happier when something goes wrong!

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