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downloading DM will not help you entirely...you need to download the operating system AND dm... BlackBerry Pearl forum

  1. #16
    cherrichiodo's Avatar
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    Re: I Need Help With My Pearl..

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    downloading DM will not help you entirely...you need to download the operating system AND dm

  2. #17
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    Re: I Need Help With My Pearl..

    after downloading desktop software v4.2 service pack 2 .. i look for vendor.xml and delete it.. then i just connect bb to comp.. and then Open Desktop Manager and then wait and it should work?

  3. #18
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    Re: I Need Help With My Pearl..

    no ^^ you need to download the operating system

    what OS are you currently running on your bb?

    options/about
    3rd line down.

    you must install BOTH DM and the Pearl OS to your PC...

  4. #19
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    Re: I Need Help With My Pearl..

    v4.2.0.73

  5. #20
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    Re: I Need Help With My Pearl..

    okay

    so, from this link, you need to download the OS for the 'blackberry pearl'

    its the first selection in the second block of choices

    https://www.blackberry.com/Downloads...E4F82F9F00E7D4

    download it and run/install it to your PC

  6. #21
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    Re: I Need Help With My Pearl..

    i downloaded that one already and its installed

    what shall i do now..?

    right now im downloading desktop software v4.2 service pack 2

  7. #22
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    Re: I Need Help With My Pearl..

    ok, i would suggest a reboot, then look for the vendor.xml file after dl'ing DM

  8. #23
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    Re: I Need Help With My Pearl..

    nothing happened after i downloaded DM

  9. #24
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    Re: I Need Help With My Pearl..

    still havent figuredd thissss outtt ahhh help me .. aim s.n = dominiswiss

  10. #25
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    Re: I Need Help With My Pearl..

    wooo finally workedddd!!!!!! thanks to everyone especially cherrichiodo

  11. #26
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    Re: I Need Help With My Pearl..

    dang, if i was here i would have helped u lol, you probably had to make sure ur BB was connected to DM, via options. Connection Settings or what ever.

    but glad your all set!

    mannn i need to get my data plan asap.

  12. #27
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    Re: I Need Help With My Pearl..

    Quote Originally Posted by bonelafide
    dang, if i was here i would have helped u lol, you probably had to make sure ur BB was connected to DM, via options. Connection Settings or what ever.

    but glad your all set!

    mannn i need to get my data plan asap.
    That probably wouldn't have helped in this case. Based on the error messages he was getting, it was most likely the faulty OS/DM package that a lot of the AT&T Pearls are getting shipped with. Very common occurence with the new Pearls at AT&T for some reason.

  13. #28
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    Re: I Need Help With My Pearl..

    no no no... i know that. i told him to update his OS and DM, i provided him with the links, i was talkin about after he download the DM his BB wasnt popping up.

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