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i have the Blackberry Pearl Red, just got it today.. i've looked in every single ... BlackBerry Pearl forum

  1. #1
    iidanax's Avatar
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    i need help ERROR 507!

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    i have the Blackberry Pearl Red, just got it today..

    i've looked in every single other thread about error 507, and i tried it, but where i get stuck is when i load the application loader, at the add applications screen, it says this :

    The blackberry desktop software does not have Blackberry Device Software for the Device that you have connected to the computer. Contact your wireless service provider or system administrator.

    when i go to connection settings, it tells me my bb IS connected, and when i check out the safely remove hardware window, the bb IS there. The PC tells me it IS connected.
    the application loader gives me that message above ^
    I don't think that the connection is the problem since it tells me it IS connected, but I installed the handheld software... isnt' that it?

    i tried everything else others told me to, like delete the vendor.xml file, i already do have the lastest version of desktop manager, i already isntalled the handheld file for the pearl, i tried rebooting the phone, etc. etc. everything i could find..

    how do i fix this?!

  2. #2
    iidanax's Avatar
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    Re: i need help ERROR 507!

    if I have to download a different handheld file, could you give me a link and which one to select from the dropdown list???

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    Re: i need help ERROR 507!

    my thoughts are to:
    do an uninstall of desktop manager
    remove the BB handheld software using add/remove hardware
    redownload the desktop manager and run it
    then redownload the handheld software and extract it again.
    do the process over again, possibly a bad DL?
    Been a long while since last login. Sorry all, adjusting to a new life is great and hell at the same time!!

  4. #4
    iidanax's Avatar
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    Re: i need help ERROR 507!

    i tried all that. i really don't know why it's not working T_T

  5. #5
    iidanax's Avatar
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    Re: i need help ERROR 507!

    any other suggestions, i'm so devastated right now..

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    Re: i need help ERROR 507!

    507 Unsatisfied Link A dependency on a .COD file could not be satisfied because the .COD file is missing.

    You need to wipe and reload the OS on the device

  7. #7
    iidanax's Avatar
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    Re: i need help ERROR 507!

    someone told me to wipe it, so i got the java software.. and i wiped it.. but then after i wiped it the application loader tells me that message. it didnt do that before i wiped it.

  8. #8
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    Re: i need help ERROR 507!

    http://blackberryforums.pinstack.com...uter_wont.html

    here are the directions to reinstall, hope this works

  9. #9
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    Re: i need help ERROR 507!

    after using the jl commander
    http://blackberryforums.pinstack.com...d=5&linkid=452
    you need to reload the os onto your BB the JL completely wipes the BB, allowing you to reformat it from scratch
    Been a long while since last login. Sorry all, adjusting to a new life is great and hell at the same time!!

  10. #10
    iidanax's Avatar
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    Re: i need help ERROR 507!

    i tried the battery thing.. but it won't make a difference since it wasn't a connection problem..

  11. #11
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    Re: i need help ERROR 507!

    Well i'm at a loss

  12. #12
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    Re: i need help ERROR 507!

    darn..

    should i ask for a replacement?..
    Last edited by iidanax; 06-01-2007 at 12:09 AM. Reason: Automerged.

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    Re: i need help ERROR 507!

    If it's new yeah. just walk in and say " it don't work" in a dumb voice! post back!!!!!!
    Been a long while since last login. Sorry all, adjusting to a new life is great and hell at the same time!!

  14. #14
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    Re: i need help ERROR 507!

    hahaha i will.
    if they don't replace it.. i'll punch them in their faces.

  15. #15
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    Re: i need help ERROR 507!

    thanks a lot reddog and kayos even though my phone's still dead. better trying that nothing

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