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EDIT:: just re-read that you don't have a data plan.... gotta think about this...bc you ... BlackBerry Pearl forum

  1. #16
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    Re: I messed up my OS, now what?

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    EDIT:: just re-read that you don't have a data plan....
    gotta think about this...bc you won't get the browser back without it...

    let's work on the first one.
    you will need to do two things
    1) host routing table - options>advanced options>host routing table, click menu and choose register now
    2) send service books - log onto your BIS account and resend them

    that should take care of the browser, brick breaker etc.
    i'll think about the other issue while you do this...

    FYI...i always have to resend service books and register handheld AND re-enter my TCP setting after every upgrade...

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    Re: I messed up my OS, now what?

    have you restored your backup yet?
    that might bring back some of the things you are missing...

    im not sure why it is giving that error...is that it, word for word? try googling it to see what you come up with...

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    Re: I messed up my OS, now what?

    yeah, i got stumped for a bit about the service book suggestion. I never had to deal with that before.

    I'll keep cool.

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    Re: I messed up my OS, now what?

    what exactly are you doing when you get the error in #2

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    Re: I messed up my OS, now what?

    Quote Originally Posted by cherrichiodo
    have you restored your backup yet?
    that might bring back some of the things you are missing...

    im not sure why it is giving that error...is that it, word for word? try googling it to see what you come up with...
    yeah I restored the backup. it didn't do anything.

    the word for word result for the message key encryption process is

    "The computer does not know its message account address. Either the messaging system is not configured properly or this messaging system is not supported."

    why is it trying to connect me to an email/messaging account?

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    Re: I messed up my OS, now what?

    YClif, did you buy this phone used?

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    Re: I messed up my OS, now what?

    Quote Originally Posted by cherrichiodo
    what exactly are you doing when you get the error in #2
    why its asking me to do the encryption i either move the mouse for it to do this ( then i get that failure message) or I just press cancel.

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    Re: I messed up my OS, now what?

    did you do a battery pull?

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    Re: I messed up my OS, now what?

    the device brand new.

    I think i should mention when i was installing the DM it asked me (or more like it gave me two options I had to choose for me to proceed) to select whether to choose a BIS or a BES. I picked one, not sure which.

    you'll have to excuse me, the BIS and BES is a topic i know little about.

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    Re: I messed up my OS, now what?

    ok...THAT helps

    you are going to have to do a repair...uninstall and reinstall...and choose BIS - sorry, but that is what is going to help you.

    BES = Blackberry Enterprise Service (usually phone will be paid for by your company) and that is why your berry is looking for an encryption key...i think
    BIS = Blackberry Internet Service (usually for people using phone primarily for personal reasons)

    i'll be up for awhile...im over on the LEFT coast

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    Re: I messed up my OS, now what?

    I'm up for it, aint going to sleep tonight, thanks bud! keep you updated.

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    Re: I messed up my OS, now what?

    you.. you're good..oh you're real good. Cheri, you are a wonder.

    Finally got it all in order. You were right, once I re-installed the Destop Manager (selecting BIS this time) I no longer received that iritatting email account synching message. I then did a backup restore, got my personal apps. loaded, followed by a re-install of the OS, and ... TA DA!

    I'm all good now. Cheri for president I say.

    appreciate it.

  13. #28
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    Re: I messed up my OS, now what?

    well, that's great!

    and i'm not sure hilary would want to run against me

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