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i cannot hear from the main speaker of my blackberry! i can only hear out ... BlackBerry Pearl forum

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    Cano's Avatar
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    Thumbs down i cannot hear from the main speaker

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    i cannot hear from the main speaker of my blackberry! i can only hear out of the speaker phone function, which is the speaker in the back or through the bluetooth, but not the normal way of holding it to your ear... i hope someone can help me... i would greatly appreciate it

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    Lightbulb Re: I Need Help!

    Quote Originally Posted by Cano View Post
    i cannot hear from the main speaker of my blackberry! i can only hear out of the speaker phone function, which is the speaker in the back or through the bluetooth, but not the normal way of holding it to your ear... i hope someone can help me... i would greatly appreciate it
    i have heard lots of people complaining about this from the pearl, only thing i can say is talk to your service provider to get a replacement, if they wont give you one, get the insurnace wait a month then smash it, boom, new phone.

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    Re: I Need Help!

    dont need insurance on it unless there is damage or water damage. call your provider and get them to send you a new phone, if under one year warranty.

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    LaTuFu's Avatar
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    Re: I Need Help!

    Yeah, thats a definite warranty replacement. Common issue, shouldn't be any problem to get replaced if you're inside the warranty period. Contact your carrier to begin the process.
    If I knew where I was going, I might already be there. -- Cross Canadian Ragweed.

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    Re: I Need Help!

    Mine did the same thing several weeks ago and I call ATT. They sent me a replacement under warranty.

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    Re: I Need Help!

    do you have to send the broken one back?
    Or do they make you go to a retail store?

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    Re: I Need Help!

    ~via BB (wap.pinstack.com)~

    I'm pretty sure u do a swap when the new one arrives. Send old one back

  8. #8
    Cano's Avatar
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    Re: I Need Help!

    hmm so its not cause of a software upgrade or anything like that huh?

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    djunohoo's Avatar
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    Re: I Need Help!

    Quote Originally Posted by cdncableguy View Post
    do you have to send the broken one back?
    Or do they make you go to a retail store?
    yea i deal with this kinda stuff a decent amount at work, they typically send you a bag that you put the busted phone parts in and it had a sticker that you place on the outside of it to get it back to wherever its going. you dont even have to fill out the sticker typically. this should come with your new phone.

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    Smile Re: I Need Help!

    Quote Originally Posted by Cano View Post
    hmm so its not cause of a software upgrade or anything like that huh?
    i guess theoretically it could but I have heard a lot of people complaining about this one.

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    Re: I Need Help!

    ya i just talked to a tmobile bb specialist and they are shipping my phone it turns out that there is really nothing else that i havent done to fix the problem. aka the updating of the new os, the restarting, and yada yada. so i should receive the phone within the next week. but i am not worried about shipping the phone out with my info still in the memory. i know i can delete everything to factory settings and what not, but i also heard that someone can restore that information is this true and if it is then what should i do? also if i backed it up on my desktop manager, will i have exactly all the info that is in my phone right now that is not on my memory card? and what stuff will i lose?

  12. #12
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    Re: i cannot hear from the main speaker

    Or Atleast can someone send me to the link?

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    Re: i cannot hear from the main speaker

    this just happened to me but i dont have a warranty bcuz i bought the phone here in this forum. so there's no way of fixing it?

  14. #14
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    Re: i cannot hear from the main speaker

    Quote Originally Posted by liljae8 View Post
    this just happened to me but i dont have a warranty bcuz i bought the phone here in this forum. so there's no way of fixing it?
    There is only two real things that you can try to correct this issue. First take the wired headset and plug it in (should be able to hear out of it too) and pull the battery, unplug and power back on. If that does not work try reloading the OS. Unfortunately if you bought it here the carrier may not cover the warranty, but give them a call you might get lucky.

  15. #15
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    Re: i cannot hear from the main speaker

    ok i called customer care and they said that i cannot get a replacement on the phone since it has a multiple users on it. do you think anyone will buy this phone? it works perfect except for that problem. how much can i get for it. i made a thread in the buy to sell which i stated that i want to either sell or trade the phone for a blue one. do you guys think this will go through? thanks in advance!

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