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Hello I cannot hear anyone on the phone unless I have it on speakerphone or ... BlackBerry Pearl forum

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    manfrompearl's Avatar
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    Question I cannot hear anyone unless on speakerphone HELP?

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    Hello I cannot hear anyone on the phone unless I have it on speakerphone or bluetooth. Can someone help or is my phone defective? Thanks

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    Re: I cannot hear anyone unless on speakerphone HELP?

    Check if your Headset volume is up.

    1. GO to Phone
    2. Press MENU and go to OPTIONS
    3. GO to GENERAL OPTIONS
    4. GO to DEFAULT CALL VOLUME
    5. Put it at 100% and see

    And when You are talking to someone, check and see if the volume is up (while talking to someone press the up volume button)
    Last edited by ruth; 08-12-2007 at 04:40 PM.

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    BenMarvin's Avatar
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    Re: I cannot hear anyone unless on speakerphone HELP?

    It may be. How old is the unit? Did it just happen at once or was the problem intermittent? Did you do anything different that may have caused it? Settings? New software, etc?
    At my local AT&T store, they were talking about how that was an issue with the first batches of Pearls, and they all had to be replaced. If you're within your warranty take it back to the store, or call customer service.

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    StaceyRVC's Avatar
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    Quote Originally Posted by manfrompearl
    Hello I cannot hear anyone on the phone unless I have it on speakerphone or bluetooth. Can someone help or is my phone defective? Thanks
    Did you try a battery pull? While the phone is on remove the battery, leave it out for 30 seconds and the replace it. Let us know if that worked!

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    tehseenbaweja's Avatar
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    Re: I cannot hear anyone unless on speakerphone HELP?

    I have the same problem. Battery pull didn't work

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    Re: I cannot hear anyone unless on speakerphone HELP?

    ~via BB (wap.pinstack.com)~
    Do a search on here. This is an old issue and nothing can fix it. I had the same problem and all you can do is send it back and get a new one. It has something to do with the phone getting stick and thinking it is still in Bluetooth mode. Just call your provider and tell them about it and rhet will exchange it for you.

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    Wicked Pearl's Avatar
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    Re: I cannot hear anyone unless on speakerphone HELP?

    Yea i had the same thing with my old pearl . speaker went bad so i had to have att replace it . Which didnt turn out to be so bad except for the week wait . I was able to get them to send me a red pearl instead of the black one i had in the 1st place. ! Score
    Robert
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