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I hope someone can help me. On incoming and outgoing calls, the person on the ... BlackBerry Pearl forum

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    berrygurl1's Avatar
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    I can hear them, but they can't hear me

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    I hope someone can help me. On incoming and outgoing calls, the person on the other end can't hear me, but I can hear them. What could I do to fix this? I downloaded the new 103 os when it came out. That fixed my incoming call lag(it took about 3-5 seconds before the other person on the other end could hear me), but now I have this problem. My phone just started this. I have a signal and everything, I just dont know what to do. This never happened before. Please help. Thanks.

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    Re: I can hear them, but they can't hear me

    See POST #4

    *EDIT* due redundancy
    Last edited by peterthill; 09-06-2007 at 03:45 AM.
    Yesterday is history, tomorrow is a mystery

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    peterthill's Avatar
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    Re: I can hear them, but they can't hear me

    What happens when you switch to Speakerphone? IMHO this could be a faulty micro.

    HTH
    Peter
    Yesterday is history, tomorrow is a mystery

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    Re: I can hear them, but they can't hear me

    There is the .107 upgrade--would that stop the lag time?

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    Re: I can hear them, but they can't hear me

    Quote Originally Posted by goldengirl75
    There is the .107 upgrade--would that stop the lag time?
    Yes.

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    Re: I can hear them, but they can't hear me

    Quote Originally Posted by berrygurl1
    I hope someone can help me. On incoming and outgoing calls, the person on the other end can't hear me, but I can hear them. What could I do to fix this? I downloaded the new 103 os when it came out. That fixed my incoming call lag(it took about 3-5 seconds before the other person on the other end could hear me), but now I have this problem. My phone just started this. I have a signal and everything, I just dont know what to do. This never happened before. Please help. Thanks.
    If it works on speakerphone and not on regular phone mode then it is the microphone that is defective. Try to reload the OS and go to .107 and see if that corrects the issue. If niether work it could be a sim or network issue. Test your sim in another pheon and see if you have the same issue.

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    GaryF's Avatar
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    Re: I can hear them, but they can't hear me

    berrygurl,

    This issue is the primary reason that the .103 update was taken down a few days after the launch. You need to upgrade to .107 right away. From my experience the longer I ran .103 the worse this problem got.
    BlackBerry® Certified Support Specialist
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  8. #8
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    Re: I can hear them, but they can't hear me

    Even when I turned the speakerphone on, the other person on the other end could still not hear me and the speakerphone kinda made a funny sound like it was and echo. Is the 107 newer than 103? How do I download or get to the 107 upgrade? The call lag was fixed with the 103, but I have this problem now with the person can't hear me.

  9. #9
    GaryF's Avatar
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    Re: I can hear them, but they can't hear me

    berry

    Since you are a TMO customer you can download .107 from TMO
    http://www.t-mobile.com/bbupgrade/?A...=SystemUpgrade

    This should correct your problem. It did mine!
    BlackBerry® Certified Support Specialist
    The Shark Tank

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