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Hey everyone. I just got my pearl yesterday and I was SOO stoked! It was ... BlackBerry Pearl forum

  1. #1
    moxiejones's Avatar
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    Thumbs down I can hear them, but they can't hear me.

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    Hey everyone. I just got my pearl yesterday and I was SOO stoked! It was working fine last night, and then I went to make a phone call this morning and the person couldn't hear me. I could hear her fine. I called someone else to make sure it was my phone - same problem. I tried adjusting the volume, messing with the mute function... I called T-Mobile and they had me take out the battery, that didn't fix it either. I even wiped it back to factory settings, and still nothing. Does anyone know how to fix this?

    thanks...
    moxie

    PS - Sorry if this has been answered already. I searched and didn't see anything.

  2. #2
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    Re: I can hear them, but they can't hear me.

    Could be a faulty microphone. Put the phone on speakerphone and try to talk to someone, see if its any different. You may need to take it back and get a new one.

    Let us know how it goes.

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    Re: I can hear them, but they can't hear me.

    U might wonna try a master reset, if that wont work, it might be a hardware issue, which means u'll need an exchange.

  4. #4
    moxiejones's Avatar
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    Re: I can hear them, but they can't hear me.

    I tried the speakerphone thing, didn't work. The company I ordered from is overnighting me a new one, so it should be here tomorrow. Is this a common problem with Pearls? I don't want to have to keep getting replacements and T-Mobile said that if it happens again I might have to get a refurbished one.

    Thanks for the suggestions.

  5. #5
    dennis_ander's Avatar
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    Re: I can hear them, but they can't hear me.

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