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Ok so my friend has a problem with her pearl!! Ok so when someone calls ... BlackBerry Pearl forum

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    FerNasty's Avatar
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    huge problem

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    Ok so my friend has a problem with her pearl!! Ok so when someone calls her she can't hear them talking unless she puts them on speaker. She sent it back already and still this happens. Anyone have any clues on what this is about or how to fix it. Maybe the speaker is blown out or something? Thanx for any feedback you guys might have!

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    blackninja's Avatar
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    Re: huge problem

    wow, my browser pooped itself. sorry about that (reposts):

    Details are a lil fuzzy.. She sent it back and they sent her a new phone in which this also happens or she sent it in, they found nothing wrong and sent it back?

    (depending which case, cuz I have to go to the bank)

    Did this happen out of the box? What was the last thing she was doing before it stopped working (including software, dropped phone, etc.)?

    Did the second phone come out of the box doing the same thing or did it start up one day again also and what was the last thing she did before it happened?

    As much detail would be useful to figure out if she has 1 (or 2) defective phones or if she might be causing a software malfunction.

  3. #3
    FerNasty's Avatar
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    Re: huge problem

    Currently in class but will get back to you soon.
    ~via BB (wap.pinstack.com)~

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    Re: huge problem

    did she try putting the phone to her ear?

    LOL

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    Re: huge problem

    ^^^

    hahaha!

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    Stonebreeze's Avatar
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    Re: huge problem

    Occom's razor

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    Re: huge problem

    Is the girl deaf !! lol

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    Re: huge problem

    It could be the software on the BB. If the phone was sent out to RIM they would have given her a new one. So did the service center just look at it?
    I guess we need more detail.

  9. #9
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    Re: huge problem

    the other thing she can try is the battery pull. While the phone is on remove the battery, leave it out for 30 seconds and replace it.

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    Re: huge problem

    Never mind! I am sad to say that she is planning on sending her pearl back and....yes.. :'(... Getting a sk3!

    ~via BB (wap.pinstack.com)~

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    Re: huge problem

    ~via BB (wap.pinstack.com)~ honestly, that's not a bad thing. Some ppl just aren't meant to have a blackberry. It takes a certain level of understanding and without it the phone can bring you close to tears. I recommended the sk3 to my friend. It's a solid msging device with full internet and simple email.

    Baby steps man. ;o)

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    Re: huge problem

    But it makes me sad just to think of another bb pearl having to find another mommy or daddy!
    ~via BB (wap.pinstack.com)~

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    Re: huge problem

    There's a butt for every seat (as in cars)
    There's a phone for every hand!

    Not every phone is meant for every hand, just like not every butt is meant for a Ferrari or Cavalier.

    Good luck to her with her SK3.

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    Re: huge problem

    I have the same problem, when somebody calls I cant hear them. If I use the speakerphone it works fine. I have had the 8100 for 2 months. Can I send it back without paying or can I fix it myself? I bought it through a T-Mobile retail store branch. I tried removing the battery, didnt help. Tim

  15. #15
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    Re: huge problem

    Quote Originally Posted by alvco001
    I have the same problem, when somebody calls I cant hear them. If I use the speakerphone it works fine. I have had the 8100 for 2 months. Can I send it back without paying or can I fix it myself? I bought it through a T-Mobile retail store branch. I tried removing the battery, didnt help. Tim
    Send it back. I don't there is a fix you can do on your own.

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