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I just installed upgrade to 4.5 and I don't have html. I took off empower ... BlackBerry Pearl forum

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    fishcube's Avatar
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    html email with upgrade?

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    I just installed upgrade to 4.5 and I don't have html. I took off empower email app, since I was told the upgrade had html included ???
    SK
    ---
    Got my first Blackberry, a Red Pearl on 5/12 !!
    I'm loving it !!!!!

  2. #2
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    Quote Originally Posted by fishcube View Post
    I just installed upgrade to 4.5 and I don't have html. I took off empower email app, since I was told the upgrade had html included ???
    Go to your BIS account and resend service books. Emails currently in your inbox will NOT be HTML, but from this point forward they will be!

  3. #3
    fishcube's Avatar
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    I did that right after upgrade, and no difference. And yes I've had new emails come in since I did that. no html I checked my settings and they are said for html and images.
    SK
    ---
    Got my first Blackberry, a Red Pearl on 5/12 !!
    I'm loving it !!!!!

  4. #4
    RogerG's Avatar
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    Do you have the option to enable HTML e-mails in your email settings?

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    Quote Originally Posted by RoGro View Post
    Do you have the option to enable HTML e-mails in your email settings?
    Yes, and its selected as Yes.
    SK
    ---
    Got my first Blackberry, a Red Pearl on 5/12 !!
    I'm loving it !!!!!

  6. #6
    RogerG's Avatar
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    Well there's a start! Have you tried the obligatory battery pull?

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    Quote Originally Posted by RoGro View Post
    Well there's a start! Have you tried the obligatory battery pull?
    yep did that too.
    SK
    ---
    Got my first Blackberry, a Red Pearl on 5/12 !!
    I'm loving it !!!!!

  8. #8
    RogerG's Avatar
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    When did you do this upgrade?

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    Quote Originally Posted by RoGro View Post
    When did you do this upgrade?
    half hour ago
    SK
    ---
    Got my first Blackberry, a Red Pearl on 5/12 !!
    I'm loving it !!!!!

  10. #10
    RogerG's Avatar
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    And you've received emails since then?

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    Quote Originally Posted by RoGro View Post
    And you've received emails since then?
    Yes.
    SK
    ---
    Got my first Blackberry, a Red Pearl on 5/12 !!
    I'm loving it !!!!!

  12. #12
    RogerG's Avatar
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    Well, it hasn't been that long, so they will come eventually, but if you're really impatient, delete your email accounts on BIS and recreate them.

  13. #13
    fishcube's Avatar
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    Will the html email work together with empower?
    SK
    ---
    Got my first Blackberry, a Red Pearl on 5/12 !!
    I'm loving it !!!!!

  14. #14
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    That I couldn't tell you. Another Empower user will have to tell you, but if that is all that Empower does for you is allow you to receive e-mails in HTML, delete it because you don't need it anymore.

    ::edit:: This very well could be causing a conflict, too.
    Last edited by RogerG; 08-22-2008 at 11:37 PM.

  15. #15
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    Well it's probably there but you will need to select the images that's not being displayed and hit menu and select get image/images. Is this the case? Send yourself an html email and see if that's the case.

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