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k so the ball doesent work like i cant click on anyting wiht it it ... BlackBerry Pearl forum

  1. #1
    nenad85's Avatar
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    HELPP huge problem

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    k so the ball doesent work like i cant click on anyting wiht it it just moves around and it just tyes qeqeqe when i move it around i have no idaee whats wrong wiht it just hapened out of knowhere and i am wondering dose anybdoy know how to help me i took the battery out and sim card and everyting but noting helps i need help so please somebdoy help me
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    does anydboy know
    Last edited by nenad85; 01-03-2008 at 05:20 PM. Reason: Automerged.

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    Moridar's Avatar
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    Re: HELPP huge problem

    sounds like your BlackBerry might be broken. Have you called your carrier and talked to them about it. They might be able to replace it. If it still has warranty you'll be able to return/exchange it.

  3. #3
    GaryF's Avatar
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    Re: HELPP huge problem

    Nenad

    Not sure if you saw my other post but you might try a battery pull (with the phone on) in order to reset the phone and see it that helps. Sounds like something has become corrupt - hopefully this easy fix will work.
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  4. #4
    nenad85's Avatar
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    Re: HELPP huge problem

    i tried the battery pull when its on and everyting noting helps i have no idea whats going on wiht it well i had it in the bathroom while i was taking a shower but i mean i dont believe like it got wet or anthing but just the ball is messed up real bad ill try the battery pull again and umm ill even try heat up the battery the rest of the day but now i got to go to work so if u gusy find anyting post me and thank you for all your help guys

  5. #5
    GaryF's Avatar
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    Re: HELPP huge problem

    I would NOT heat up the battery -- and I doubt that you did any damage in the bathroom....If the battery pull does not correct the issue the next suspects are mechanical (something trapped under the trackball) and software (requires a reinstall of your operating system / or did you install any new applications recently?)

    Do you have desktop manager installed on your PC? Do you know what version your current operating system is?


    I am going to suggest you take a look at #8 and #14 in Red's GAQ thread:

    http://blackberryforums.pinstack.com...on_issues.html
    Last edited by GaryF; 01-03-2008 at 06:48 PM.
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