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This is the first blackberry I have ever owned and I am unable to connect ... BlackBerry Pearl forum

  1. #1
    kevmack11's Avatar
    kevmack11 no está en línea Stack level 1
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    Help with Web Browser for Cingular!

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    This is the first blackberry I have ever owned and I am unable to connect to the internet. When I click on the browser it just freezes up. I purchased the phone last night and I have not been able to get it to work. I called customer service at Cingular and the person told me it should be working and it should not be freezing up. She suggested I go back to the store and they can replace it. Everything else on the phone works fine including emails, so I am really hoping there is something obvious that I didn't do that I can do to fix this myself as I am dreading another three hour trip to that store! Any ideas? Thanks!!
    Last edited by kevmack11; 12-19-2006 at 12:01 PM.

  2. #2
    glehman85's Avatar
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    well if you have email, i take it you have the blackberry data plan right?

    try deleting th browser and then login to your blackberry account via pc and resend the service book. let me know.

  3. #3
    Rcbjr's Avatar
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    kevmack11, Welcome to PinStack.

    Let us know if there is anything else we can do to help with this problem or your BB.

    Rcbjr
    You Ask, We Will Answer
    Can’t Install theme via DM?No Additional Apps Found for Your Device
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  4. #4
    kevmack11's Avatar
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    Thanks!

    Thanks guys, as it turned out the device I had must have been a lemon. I took it into the store and they could not figure it out, so they replaced it and it works great!

  5. #5
    SuzzyP's Avatar
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    Hey Kev, glad it worked out for ya. Please dont hesitate to let us know if you need anymore help with your new BB..
    SP[B]
    Sportin a kBerry Curve

  6. #6
    scboatman's Avatar
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    do you have to have BB data plan to get on the web?

  7. #7
    Rcbjr's Avatar
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    Quote Originally Posted by scboatman
    do you have to have BB data plan to get on the web?
    Yes, no way around it.

    Rcbjr.
    You Ask, We Will Answer
    Can’t Install theme via DM?No Additional Apps Found for Your Device
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