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Hi all I am in desperate need of help with my Pearl 8130. First, my ... BlackBerry Pearl forum

  1. #1
    mousegirl911's Avatar
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    Smile Help with my Pearl 8130

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    Hi all
    I am in desperate need of help with my Pearl 8130. First, my carrier is Sprint. Next, 2 days ago I noticed an error message about Java something but I pressed ok without reading it. (dumb i know). After this i noticed that my pearl was operating extremely slow. I noticed that the hourglass was displaying on my screen for no reason or it would just pop up on different screens as i was waiting for the phone to respond. And it would freeze. (reminds me of a pc) Where is the control alt delete..lol
    Next, my phone would let me know that i have a new message from messenger but when i would go to view it, it wasn't there. I would have to search and back out then search again before i could find it. Very frustrating.
    Next- I would dial a phone number and the number screen where you would enter the numbers would freeze on my screen but i would connect to the call i was making.
    Does this sound crazy to anyone?

    Also, I went to the sprint store to see if they had any suggestions and they told me that something was wrong with the network. I might have bought that reason, if my significant other was also having problems, He has the curve 8330 and had no issues.

    I have an SD card in for memory so i don't think that is the issue.
    There are no updates available according to Sprint.

    **One more thing, I had Facebook and MySpace apps on my phone and I decided to see if removing them would help and it did a little. Isn't there a way I can have these apps on without it hurting my phone.

    Thanks for listening. I am counting on you wonderful people to help me.. Thanks again.

    Theresa

  2. #2
    bmay82's Avatar
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    Have you done a battery pull lately? That seems to help free up some memory.

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    azstar's Avatar
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    Check your free memory, Options/Status "file free" Let us know what it says and if that is before or after a battery pull.
    Twitter? My Apps List

    Current SmartPhone: Motorola DROID Rooted, Running Project Elite v4

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    Good point azstar, sorry.....

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    Quote Originally Posted by azstar View Post
    Check your free memory, Options/Status "file free" Let us know what it says and if that is before or after a battery pull.

    before i pulled the battery my file free said...11151046 bytes. file total... 50462720 bytes

    let me know whether to pull the battery or not.. Patiently waiting..lol

  6. #6
    GaryF's Avatar
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    Thats a little low but not critically so. And I believe your My space and Face book applications are really both launchers and would not take up much space or cause the problems.

    Any custom themes or other 3rd party applications?

    Go ahead and power down, remove and reinstall the battery, then post back up your new memory file free.
    BlackBerry® Certified Support Specialist
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    ok did the power down and removed the battery and now it says...

    File free: 11239418


    no other 3rd party that i am aware of..just some pics and my email..

    I believe i set it up to have my pics save to my sd card. Is there somethng else I should be doing? Should i do a memory clean or something? I love my pearl and don't want to have to get rid of it or get the curve if i don't have to..

    Thanks for all your replies. I am so glad I found this website

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    Thanks for stepping in Gary, got busy with work....~via smartphone~

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    There are definitely some things you can do to improve that file free amount. If nobody else jumps in I will post some suggestions/links later when I'm at my pc.~via smartphone~

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    thank you azstar. I will wait for the suggestions.
    Question, can i re-download my facebook and myspace or should i keep it off?

    Thanks again

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    azstar's Avatar
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    Its up to you, if you can deal with the hourglass put them back. How many themes do you have? Also go to Media/menu/explore and check the device memory folders and make sure only the preloaded stuff is theren nothing extra.

    ~via smartphone~

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    Quote Originally Posted by azstar View Post
    Its up to you, if you can deal with the hourglass put them back. How many themes do you have? Also go to Media/menu/explore and check the device memory folders and make sure only the preloaded stuff is theren nothing extra.

    ~via smartphone~

    Themes? I went to options then theme, is that what you are referring to? If so I have the ones preloaded on the bb. there are 5. oh and i downloaded pocket express. SHould i take that off.. and i only have the preloaded stuff it seems.. most of my if not all my pics went straight to my memory card..
    Last edited by mousegirl911; 02-04-2009 at 01:03 PM. Reason: forgot something

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    ok, sorry it took a bit for me to get back to this, here are a few things you can do.

    Go to media/menu/options/ and make sure the device memory limit is set to the lowest number. Also set the reserved pictures memory to 0.

    Also, have you removed things you don't need? You may want to hook your BB to the desktop manager(from the CD that came with your phone) go to the application loader and uncheck some things you don't need like extra languages, the sample video, Help(if you don't use it) and anything else you need or use.

    Also don't save messages forever, delete any you don't need, occasionally empty your call log folder.

    I know you like the size of the Pearl, but the 8330 Curve has more memory so it will allow for more applications without running as slow.

    There are also tutorials or applications for removing things like pre-loaded pics and more but start with the tips I gave you and let me know what your free memory gets up to. I f you have any other questions, just post
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    Current SmartPhone: Motorola DROID Rooted, Running Project Elite v4

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    thank you asztar.. my new file free is 11246575 . I am thinking i may have to get the curve. I am 2 days past my 30 days and am wondering if the store will take it back? I am going to try tomorrow.. Thanks for the help..

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