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Hi everybody. I cant acess mobile.blackberry.com through my pearl, Gives me same page as if ... BlackBerry Pearl forum

  1. #1
    alex79's Avatar
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    help with mobile.blackberry.com site

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    Hi everybody.

    I cant acess mobile.blackberry.com through my pearl, Gives me same page as if I was trying to access it on my pc,
    "The BlackBerry HELP! website is designed for use with the BlackBerry browser. Learn more about BlackBerry here.

    why?

  2. #2
    kayos72's Avatar
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    Re: help with mobile.blackberry.com site

    try this
    launch the browser hit menu then options then make sure the emulation mode is set to BB. remember to save.
    hope that solves it
    Been a long while since last login. Sorry all, adjusting to a new life is great and hell at the same time!!

  3. #3
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    Re: help with mobile.blackberry.com site

    are you using the media net browser (if your att) i dont know what it is if you are tmobile or soemthing else but i know on my att blackberry i have two icons that look like the world browser icon. one is labeled media net and one is labeled browser. make sure you are trying on the icon labeled browser. bc the other one wont work....

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    Re: help with mobile.blackberry.com site

    Thanks, but nothing. Still cant access the site. :-(
    Last edited by alex79; 05-30-2007 at 02:58 PM.

  5. #5
    Rcbjr's Avatar
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    Quote Originally Posted by alex79
    Thanks, but nothing.
    Some European users have had a frustrating time getting to that site. Try this, go to Options/Advanced Options/Browser. Try to set the Default Browser Configuration to "Internet". If you don't have that option you will need to call your carrier's Custormer service and ask for BlackBerry or Data device Support. Politely request that they check and make sure that your account is properly provisioned for BlackBerry Internet Service.

    Rcbjr
    ~via BB (wap.pinstack.com)~

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    Re: help with mobile.blackberry.com site

    Internet doesn't show up. There are 2 options: the one I am using and Services.

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    Re: help with mobile.blackberry.com site

    Try setting Services as the default Browser Configuration and see if you can go to the mobile.blackberry site.

    Rcbjr.
    You Ask, We Will Answer
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    Re: help with mobile.blackberry.com site

    I give up, Nothing

  9. #9
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    Re: help with mobile.blackberry.com site

    The only other thing I can suggest is to resend your service books, preferrably from a computer from your providers website.

    Don't give up. Let us know how it goes.

  10. #10
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    Re: help with mobile.blackberry.com site

    Nothing

  11. #11
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    Re: help with mobile.blackberry.com site

    AlexN have you contacted your carrier as suggested in one of my previous post. I think that is the only solution left. Unless you are on a BES and there is an IT policy preventing the internet Browser service book from installing on your BB

    Hope this helps.
    Rcbjr.
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