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I've got the "White Screen of death" Hi guys, ok so I dropped my phone ... BlackBerry Pearl forum

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    abbycebrian's Avatar
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    Help! Water Damage on my 8130 White Screen of Death!!

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    I've got the "White Screen of death"

    Hi guys, ok so I dropped my phone in a cup of water while driving. Yes I know really stupid. Luckily I was right around the corner from my house so I took the battery out and grabbed the blow dryer to dry it out. It seems to be dry , the screen doesn't look wet anymore but when I power it on it stays on a white screen. I am able to dial a number and the call goes through but I can't access anything on my phone not my phone book, textes, internet. I don't even know if it's charging when I plug it in. This just happened about 3 hours ago. I'm so upset. Any ideas how to get my rid of this white screen. My service provider is Verizon if that matters at all. Any tips?

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    GaryF's Avatar
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    Re: Help! Water Damage on my 8130 White Screen of Death!!

    Hopefully this advice is not too late..power is your enemy right now.

    Leave the battery out for at least 24 to 48 hours until there is no sign of moisture anywhere. You can also place the device in an bowl of uncooked rice, reported to help draw out moisture.

    Good Luck!
    BlackBerry® Certified Support Specialist
    The Shark Tank

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    abbycebrian's Avatar
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    Re: Help! Water Damage on my 8130 White Screen of Death!!

    Thank u for responding I will try that. I hate to give up my life line for 48hrs though I'm so freakin mad at myself right now. Thanks again

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    Re: Help! Water Damage on my 8130 White Screen of Death!!

    Do you have insurance? Maybe call and throw yourself on the mercy of a good customer service person or go to the store and do the once a year courtesy upgrade if you don't have coverage.~via BB (wap.pinstack.com)~

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    abbycebrian's Avatar
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    Re: Help! Water Damage on my 8130 White Screen of Death!!

    No no insurance my husband purchased this phone for me when he gots his well Mr. Smarty got insurance on his and not mine. Verizon has a 30 day return/exchange but of course it excludes water damage.

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    Re: Help! Water Damage on my 8130 White Screen of Death!!

    Yes, I've done that on several items including phones. even had a pop topple over on my laptop...one thing I've learned, even if you think it's dried out, it's usually not. You could try it again after a good 24 hours, but be careful, if you just see the white screen again, pull the power again, and wait longer. Using alittle canned air might quicken the process some...

    LL

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