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why a cant see pictures that friends sent me... BlackBerry Pearl forum

  1. #1
    jorginho10's Avatar
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    help w/ pics

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    why a cant see pictures that friends sent me

  2. #2
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    Re: help w/ pics

    you need the mms ota sent to your phone
    or send a mms to 222
    that registers your my album

  3. #3
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    Re: help w/ pics

    What error message if any are you getting? Also which carrier are you on?

  4. #4
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    Re: help w/ pics

    i am with t-mobile and dont get any type of error i just wont receive them

  5. #5
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    Re: help w/ pics

    Have you tried deleting and requesting your MMS WAP bookmarks?

  6. #6
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    Re: help w/ pics

    This I a known issue with TMO, no one can figure out why this is happening. I've been trying to figure this one out forever. I have no idea though.

  7. #7
    Amigotek's Avatar
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    Re: help w/ pics

    Have you ever sent a picture on your account? Until you send a picture, T-Mobile's servers don't know you can receive them. If this is the case you should be recieving a text message with a link to be able to view the pictures. If you are not recieving this link then you probably have a different problem manifesting itself. Sometimes the problem can be resolved by removing MMS and readding it through customer care. What that will do is force the computer to reset your account for MMS.

    Zo.

  8. #8
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    Re: help w/ pics

    Guys this is the BLANK MMS issue...you can keep trouble shooting., but the best thing to do is call TMO a b*tch at them to get some credit back. They know it's an issue and are working on a fix.


    NO ONE has a fix yet.

  9. #9
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    Re: help w/ pics

    I wasn't sure if it was a blank or not coming in at all Red. He doesn't state the message comes in and no pic shows up. He states he doesn't get them.

    Zo.

  10. #10
    jorginho10's Avatar
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    Re: help w/ pics

    thanks for the help everyone

  11. #11
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    Re: help w/ pics

    Quote Originally Posted by Amigotek
    I wasn't sure if it was a blank or not coming in at all Red. He doesn't state the message comes in and no pic shows up. He states he doesn't get them.

    Zo.
    His first post said he/she doesn't see them... I jumped to the conclusion that it was the blank mms. Not sure if I was right on that. I just figured it was that. I dunno.

  12. #12
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    Re: help w/ pics

    To the OP. Go into Options, MMS. Change the Automatic retrieval to "Always". Sometimes after updating my OS, this is what I need to do to get the messages to show up.

  13. #13
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    Re: help w/ pics

    Quote Originally Posted by reddog187
    His first post said he/she doesn't see them... I jumped to the conclusion that it was the blank mms. Not sure if I was right on that. I just figured it was that. I dunno.
    Now that I go back and read it myself I can see that it is an easy conclusion to jump to. I guess we need a little more clarification from the OP to see if the message even comes in in the first place or not.

    Zo.

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