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i have a 1g memory card and am trying to load music using the desktop ... BlackBerry Pearl forum

  1. #1
    laydeejj's Avatar
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    HELP--trying to load music to my pearl error

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    i have a 1g memory card and am trying to load music using the desktop manager and when i click on media card this error appears

    "=====an error occured retrieving lackberry device directory "my blackberry/media card/". blackberry device returned the following error: General error. [E:1003]====="


    i thought about formating the card but i already have ringtones and pics on it so i think it will erase them if i do that and dont know if it would even help.

  2. #2
    shmengie's Avatar
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    Re: HELP--trying to load music to my pearl error

    go to options|media card and enable mass-storage mode. then try dragging and dropping via windows. if that doesn't work, you can at least copy your data off via windows and then try a format. keep us posted.

  3. #3
    laydeejj's Avatar
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    Re: HELP--trying to load music to my pearl error

    i was prompted to enable mass storage and selected yes prior to getting this error

  4. #4
    shmengie's Avatar
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    Re: HELP--trying to load music to my pearl error

    that's weird. when i have mass-storage mode enabled, the media card doesn't show in media manager. maybe you got other problems. what versoin of dm you using?

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    Re: HELP--trying to load music to my pearl error

    did you format the SD card?
    Options / Advanced Options / Media Card / Hit Menu / Format Card
    while on this page, what does it tell you for "free space" that will help you to know if it is being read properly
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  6. #6
    laydeejj's Avatar
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    Re: HELP--trying to load music to my pearl error

    i never formated it when i got it. i stuck it in and saved all my ringtones and photos on it. it says there is a total space of 952.19mb and free space of 907.67. i may be trying to put my mp3s on it wrong since ive never done it before. when i go to format it said i will lose all the stuff i have on it now.

  7. #7
    glehman85's Avatar
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    Re: HELP--trying to load music to my pearl error

    format it. it will take less then a minutes to put what songs/pictures you had. make sure you have mass storage mode on. now when you plug your bb into your computer, your microSD card will have a folder that your can drag and drop in the right folders.

    if you want more detailed instructions, feel free to reach me on AIM at glehman85

  8. #8
    ekaplin's Avatar
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    Re: HELP--trying to load music to my pearl error

    I also got this error when trying to load a song. Afew days back i put in the media card reformated it(it was from my old phone) and then loaded two songs and a ringtone no problem. Then last night i tried loading a song it almost fully loaded but then cut off and had an error..I dont remember exactly. So today i i deleted the two songs i had on there to free space and tried loading the song again and before it even starts to transfer the song the error comes up! what the hell

  9. #9
    GaryF's Avatar
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    Re: HELP--trying to load music to my pearl error

    ek

    By any chance are you using desktop manager / media manager to load the songs? If so there is a size limit.

    If you enable mass storage mode you can simply drag and drop / copy and paste songs directly to your sd card.
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