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Can anybody help me, my Pearl seems to have a problem with the key pad...If ... BlackBerry Pearl forum

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    Pianolla's Avatar
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    HELP - The lights are on but nobody's in!

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    Can anybody help me, my Pearl seems to have a problem with the key pad...If I take the battery out and put it back in, it all comes on and I can use the roller ball to move around the icons but the keypad doesn't work and the roller ball won't press to activate any icons...I can't even press the green phone key to answer incoming calls...any suggestions welcome.

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    Re: HELP - The lights are on but nobody's in!

    Has anything recently changed on your phone? New software, OS upgrade, new BT device, anything like that? How about being dropped or put in water? I would try pulling the battery and leave it out for a minute or so. Note any wierd happenings while the phone boots up. Are you getting any errors?
    Quote Originally Posted by Pianolla
    Can anybody help me, my Pearl seems to have a problem with the key pad...If I take the battery out and put it back in, it all comes on and I can use the roller ball to move around the icons but the keypad doesn't work and the roller ball won't press to activate any icons...I can't even press the green phone key to answer incoming calls...any suggestions welcome.


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    Re: HELP - The lights are on but nobody's in!

    This really is bad, my reply to your post was number 666!


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    Re: HELP - The lights are on but nobody's in!

    Thanks for the advice...I have tried pulling the battery out for a minute or so and when it goes back the device turns on but same problem no ability to use the key pad....is there a hard reset anywhere?

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    Re: HELP - The lights are on but nobody's in!

    Pulling the battery is the hard reset. Anything unusual happen to the device?

    ~via BB (wap.pinstack.com)~

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    Re: HELP - The lights are on but nobody's in!

    No nothing really just had it in my jeans pocket all day yesterday...nothing unusual.

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    Re: HELP - The lights are on but nobody's in!

    have a recent backup you can restore?
    The above commentary is for entertainment purposes only. If this was actual joke the tone you just heard would have been followed by emergency response information. It's supposed to be fun people.

  8. #8
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    Re: HELP - The lights are on but nobody's in!

    Unfortunately not...not that I have much on it...I just need to make some calls

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