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I recently bough BBSmart Email Viewer and iBerry Black theme for my Pearl. Both successfully ... BlackBerry Pearl forum

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    sugarspicebaby1's Avatar
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    Question HELP Software installed - not working???

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    I recently bough BBSmart Email Viewer and iBerry Black theme for my Pearl. Both successfully downloaded and installed - but neither is working. The Email Viewer is supposed to auto load when you open an HTML email and the theme is should appear as an option but neither is though both are appearing in my list of applications. All of my permissions are allowable. Made sure I got the right version for my Pearl - (4.2). So any ideas?

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    jeffpettis's Avatar
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    Re: HELP Software installed - not working???

    Did you do a battery pull? in some cases doing a battery pull will clear that problem up for ya.

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    Re: HELP Software installed - not working???

    im with jeff on the battery pull for the theme activation

    for the html viewer, open messages, then choose menu...is there an options for bbsmart?
    i know for empower, that is where you go to make your option choices.

  4. #4
    sugarspicebaby1's Avatar
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    Re: HELP Software installed - not working???

    Did you do a battery pull? in some cases doing a battery pull will clear that problem up for ya.
    Yeah tried doing the reboot - battery pull on my own b/c when I installed was not prompted to - still no luck.
    is there an options for bbsmart?
    Nope - part of why I said though it's in my applications it literally is not showing up AT ALL

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    cherrichiodo's Avatar
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    Re: HELP Software installed - not working???

    bbsmart -- open messages, then choose menu and scroll all the way to top (is the an option that says bbsmart?)

    is this the first theme you have had issues with?
    what version plazmic theme builder do you have?
    options/advance options/applications
    then choose menu/modules
    find com_plazmic_themereader ... what version are you running?

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