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i fell the other day and landed on my side and my phone was in ... BlackBerry Pearl forum

  1. #1
    tackdetack's Avatar
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    Help!!! Screen, trackball and keys dont work

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    i fell the other day and landed on my side and my phone was in its case in my pocket and i took it out and the screen was white and nothing worked so i tried a battery pull and now nothing works. it turns on ( i see the red LED on the top and aftetr a while it blinks green) but the keys screen and ball dont work ... what do i do>??!?!?!?!
    -You don't need eyes to see, You need Vision.

  2. #2
    pda.teck's Avatar
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    Re: Help!!! Screen, trackball and keys dont work

    Oh man, that is too bad, you can try reinstalling the OS, but this sounds like hardware failure. Does the phone Look damaged? If not you can file a warranty with your provider, assuming it is less then a year old. If it looks damaged then you would need to have insurance with your provider.
    J. "Wyatt" Croom
    Blackberry 8520
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  3. #3
    tackdetack's Avatar
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    Re: Help!!! Screen, trackball and keys dont work

    yeah but i bought it off ebay.

    i guess im screwed ...greeeaaaaaat
    -You don't need eyes to see, You need Vision.

  4. #4
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    Re: Help!!! Screen, trackball and keys dont work

    Try installing your OS again you would be surprised
    and if it dont work im looking for parts

  5. #5
    pda.teck's Avatar
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    Re: Help!!! Screen, trackball and keys dont work

    You can try
    http://www.bbrepairshop.com/ or http://cnn.cn/shop/
    Cnn is a little better priced and I know people who have had good dealings with them.

    But do try the reload first! with any luck it was just a software crash.
    J. "Wyatt" Croom
    Blackberry 8520
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  6. #6
    tackdetack's Avatar
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    Re: Help!!! Screen, trackball and keys dont work

    thanx
    -You don't need eyes to see, You need Vision.

  7. #7
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    Re: Help!!! Screen, trackball and keys dont work

    I knew someone that had a similar problem afer dropping his pearl... it ended up being that the screen had severed its connection (somehow) he replaced the screen and it worked great after.

  8. #8
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    Re: Help!!! Screen, trackball and keys dont work

    Quote Originally Posted by pda.teck View Post
    Oh man, that is too bad, you can try reinstalling the OS, but this sounds like hardware failure. Does the phone Look damaged? If not you can file a warranty with your provider, assuming it is less then a year old. If it looks damaged then you would need to have insurance with your provider.
    fyi: if you have cingular you can NOT get insurance on PDA's! i dont know about other providers though.
    silvermoon

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