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I started to install the new update from Cingular (Package Version: 4.2.0.88 Consisting of: Applications: ... BlackBerry Pearl forum

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    dukestr's Avatar
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    HELP! Problems after installing update

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    I started to install the new update from Cingular (Package Version: 4.2.0.88
    Consisting of:
    • Applications: 4.2.0.71
    • Software Platform: 2.2.0.41
    • File name: 8100M_PBr4.2.0_rel88_PL2.2.0.41_A4.2.0.71_Cingular .exe
    • File size: 68.01MB
    At the step where it tries to re-initialize so that it can start the restore process, it cannot detect the phone. Now I have my Pearl in front of me showing a "543" error...Please advise...I was able to backup all my stuff, but I am more worried that my Pearl is now a brick!

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    Re: HELP! Problems after installing update

    sorry for bumping this up, I am just really freaking out
    I really need your help here guys. Thanks in advance..

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    kayos72's Avatar
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    Re: HELP! Problems after installing update

    no need to apologize. I have read about this with other updates. can you try using the desk mamanger. from other posts it seems to me that a low batt can cause this. other people have had success doing a batt pull then trying again. just a shot but try.
    Been a long while since last login. Sorry all, adjusting to a new life is great and hell at the same time!!

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    Re: HELP! Problems after installing update

    sorry the word I wanted was manager. not what my comp put in
    Been a long while since last login. Sorry all, adjusting to a new life is great and hell at the same time!!

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    dukestr's Avatar
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    Re: HELP! Problems after installing update

    Well, I was able to get my Pearl "back". I followed the instructions from this thread from the other forum. (can't post the URL since I am not yet Stack Level 2)
    * I used to JDL_CMDR to wipe my Pearl
    * After restarting my Pearl, I got a "507" erro. But according to the thread, I just ran application loader and it detected it (even though it shows 'Not Connected').
    * Then I ran the update again. This time it was successful and I just restored my last backup.

    ...what a relief

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    Re: HELP! Problems after installing update

    a big hug and congrats. sorry I wasn't much help, but you got it and can pass the info on to the next guy!!!!
    Been a long while since last login. Sorry all, adjusting to a new life is great and hell at the same time!!

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    Re: HELP! Problems after installing update

    Thats normal...happened to me...freaks ya when you see it....! It will be fine!

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    Re: HELP! Problems after installing update

    i need to get this cleared up. there is a .79 thread in here. but what is the = version? for example on my phone i have 4.2.0.71 which is = to 4.2.0.88. now there is a thred in here about a .79 now is that in reference to the first set of numbers or the second set of numbers i have posted?
    wreckless music
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    Re: HELP! Problems after installing update

    .79 is telefonica os. The next is .84 cingular os when the 8100 came out for cingular....the new os download is .88 which is also cingular. If your device is saying 4.2.0.71 that is this new upgrade....so you don't need to upgrade.

    Look in the first post and follow the string.....you will see PBr4.2.0_rel88 thats what we are upgrading to. Did you recently purchase your 8100? Maybe you just had the newest...I am on Tmobile.

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    Re: HELP! Problems after installing update

    no i got mine when it was on .42 i'm t-mobile also
    wreckless music
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