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Hello there, I was wondering whether I could get some help with my BBerry Pearl ... BlackBerry Pearl forum

  1. #1
    blackberry118's Avatar
    blackberry118 no está en línea Stack level 1
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    Question Help pls.. BB Pearl caught in reset loop..!!

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    Hello there,

    I was wondering whether I could get some help with my BBerry Pearl (8811)

    The problems began when I took the phone out of my pocket to discover it was turning itself on and off.

    After being referred to this thread, I have spent almost 4 hours trying to wipe and reinstall my operating system to no avail..!!

    The problem I am having with the installation is that I cant get the app loader past attempting to reconnect to the JVM stage. The message i receive is that;

    " Unable to reconnect to the device during multi-stage load operation"

    I have the phone connected directly to the USB port (no hub etc)

    It seems that when I replace the battery, the phone gets to the JVM phone initiation section it begins the cycle of turning itself on and off again - which means the phone is only intermitently visable to my computer.

    I have tried using JL_Cmder but i'm not sure whether it has done anything as there has been no change in the phone (Still resetting itself..!!!)

    I am getting quite upset and keep having thoughts of how far out of my window I can hurl it...!!!

    Any assistance you good people can provide before I get to that stage would be greatly appreciated.

    Many thanks in advance,

    Berry

  2. #2
    doughdaddy's Avatar
    doughdaddy no está en línea Device Pro
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    Re: Help pls.. BB Pearl caught in reset loop..!!

    Try reading this thread I started the other day with a similar issue. If you have issues following Rcbjr post to me let me know.
    http://blackberryforums.pinstack.com...gent_help.html

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