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i installed the desktop manager and stuff today and put two new themes on it ... BlackBerry Pearl forum

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    natalie47111's Avatar
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    Help Please!! My Browser Disappeared

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    i installed the desktop manager and stuff today and put two new themes on it when i turned it back on it showed an error message and now my browser is not there anymore..can some one please help or tell me the phone number for the ATT technician thing to talk to customer service thanks in advance

  2. #2
    cherrichiodo's Avatar
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    Re: Help Please!! My Browser Disappeared

    natalie - im afraid you might have this problem

    http://blackberryforums.pinstack.com...handhelds.html

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    Re: Help Please!! My Browser Disappeared

    thanks for the help..do you know which OS i download?

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    Re: Help Please!! My Browser Disappeared

    You can tell by going into Options -> About (The top one) and it will tell you the OS from there..

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    Re: Help Please!! My Browser Disappeared

    Quote Originally Posted by natalie47111
    thanks for the help..do you know which OS i download?
    What model BB do you have?


  6. #6
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    Re: Help Please!! My Browser Disappeared

    8100

  7. #7
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    Re: Help Please!! My Browser Disappeared

    im so new at this and not very technical..i am SOO lost

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    Re: Help Please!! My Browser Disappeared

    Here you go. Install this OS on your PC with the BB not connected. Delete the vendor.xml file. Connect the BB and load it using Desktop Manager's Application Loader http://blackberryforums.pinstack.com..._4_2_a-20.html


  9. #9
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    Re: Help Please!! My Browser Disappeared

    i just started to download the .88 one or something what ever was on my carrier's website..is this one better?

  10. #10
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    Re: Help Please!! My Browser Disappeared

    Yes the one I posted is the most recent OS for the Pearl.


  11. #11
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    Re: Help Please!! My Browser Disappeared

    k thanks sorry your prob getting annoyed but once i click that link which one do i choose? i cant seem to figure it out

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    Re: Help Please!! My Browser Disappeared

    Once you've installed the newest OS, don't forget to delete the vendor.xml file (before hooking your phone up to your computer otherwise installation will not work). In order to do this, you will have to go: Program Files -> Common Files -> Research in Motion -> AppLoader. Or do a quick search for the file... Whatever works best for you.

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    Re: Help Please!! My Browser Disappeared

    Quote Originally Posted by natalie47111
    k thanks sorry your prob getting annoyed but once i click that link which one do i choose? i cant seem to figure it out
    There should be an option that says Blackberry Pearl 8100 Smartphone.

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    Re: Help Please!! My Browser Disappeared

    Quote Originally Posted by ceekay84
    Once you've installed the newest OS, don't forget to delete the vendor.xml file (before hooking your phone up to your computer otherwise installation will not work). In order to do this, you will have to go: Program Files -> Common Files -> Research in Motion -> AppLoader. Or do a quick search for the file... Whatever works best for you.
    Thanks for reposting my directions.


  15. #15
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    Re: Help Please!! My Browser Disappeared

    there is a red message that comes up saying "Sorry, a problem occured when attempting to retrieve this file, please contact the webmaster." do you think i should go ahead and download it anyways? i just got this phone and am so scared of messing it up

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