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Is there any hope of retrieving any data?? I cannot get my desktop software to ... BlackBerry Pearl forum

  1. #1
    andreaeddingfie's Avatar
    andreaeddingfie no está en línea Stack level 1
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    Help, My phone will not power up and hourglass just keeps spinning and spinning

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    Is there any hope of retrieving any data??
    I cannot get my desktop software to recognize it either because it will not power up.

  2. #2
    doughdaddy's Avatar
    doughdaddy no está en línea Device Pro
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    Try following this KB atricle, if you have made a recent back up you may be able to retrieve data. Let me know if this helps:
    http://www.blackberry.com/btsc/searc...200%2040770705

  3. #3
    pjdorio's Avatar
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    I had the hourglass freeze problem. Took out the battery, waited a minute. Replaced battery. Works fine.

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