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Hi To All, I have a T-Mobile Blackberry Pearl, and recently, (the last few days) ... BlackBerry Pearl forum

  1. #1
    Fire & Ice's Avatar
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    HELP, Phone Not Ringing!

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    Hi To All, I have a T-Mobile Blackberry Pearl, and recently, (the last few days) my blackberry has stopped:

    A: Ringing or vibrating at all when someone calls
    B: Even popping up with the "Answer/Ignore" option when someone calls for more than 1 second.

    Anyone with any insight as to how to fix this problem, I'm super grateful thanks so much in advance.

  2. #2
    kayos72's Avatar
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    Re: HELP, Phone Not Ringing!

    have you tried a batt pull?
    phone on batt 30 sec then back in?
    Been a long while since last login. Sorry all, adjusting to a new life is great and hell at the same time!!

  3. #3
    Fire & Ice's Avatar
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    Re: HELP, Phone Not Ringing!

    Several times! Didn't fix it.

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    kayos72's Avatar
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    Re: HELP, Phone Not Ringing!

    did you accidentally change your profile or turn it to do not disturb?
    Been a long while since last login. Sorry all, adjusting to a new life is great and hell at the same time!!

  5. #5
    Fire & Ice's Avatar
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    Re: HELP, Phone Not Ringing!

    Looks like that took care of the not letting me choose or ignore thing, ringer still isn't working, but it seems like the speaker may've blown itself out
    thanks for the insight, if you might know why the speaker isn't working, again help is much appreciated.

  6. #6
    reddog187's Avatar
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    Re: HELP, Phone Not Ringing!

    try playing an MP3 see if the speaker works

  7. #7
    kayos72's Avatar
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    Re: HELP, Phone Not Ringing!

    do you use the supplied head phones I have had a few occasions where if i pull the head phone jack out wrong, it kinda sticks the contacts.
    the phone will then think head phones are involved.
    can you hear music through the speaker?
    Been a long while since last login. Sorry all, adjusting to a new life is great and hell at the same time!!

  8. #8
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    Re: HELP, Phone Not Ringing!

    Can't hear anything, just tried speakerphone & mp3, neither worked and no I've never used the supplied headphones. On the phone, waiting to speak with the T-Mobile Blackberry guy/girl. 52 minute estimated wait :/

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    Re: HELP, Phone Not Ringing!

    That sucks

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    kayos72's Avatar
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    Re: HELP, Phone Not Ringing!

    sorry to hear that!!!!!!!!!
    let us know!
    Been a long while since last login. Sorry all, adjusting to a new life is great and hell at the same time!!

  11. #11
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    Re: HELP, Phone Not Ringing!

    Yep sounds like a hardware issue which only means one thing, get an exchange

    Probably feels not all that good, I know

  12. #12
    Fire & Ice's Avatar
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    Re: HELP, Phone Not Ringing!

    Well, T-Mobile is exchanging the phone, the only cornball *** thing about it is that I have to be without my phone for a week, or 4 days if i want to pay $15 shipping. This sucksssssss

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