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I have a blackberry pearl and installed the new rogers os last week, and today ... BlackBerry Pearl forum

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    Jerk's Avatar
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    Help! Pearl screen is white!

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    I have a blackberry pearl and installed the new rogers os last week, and today the screen is white. the phone still makes and receives calls, but no picture. Anyone else have this problem? Please help.

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    ljbyar's Avatar
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    Re: Help! Pearl screen is white!

    Have you tried a good ole battery pull reset as a start?

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    Re: Help! Pearl screen is white!

    I have tried that several times today with no luck.

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    Re: Help! Pearl screen is white!

    Have you tried reloading the operating system?

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    Re: Help! Pearl screen is white!

    I tried to downgrade but it is not letting me. Can someone refresh my memory on how to downgrade.

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    Re: Help! Pearl screen is white!

    I'm not sure you need to downgrade the OS, but if you want to, check here: http://blackberryforums.pinstack.com..._handheld.html

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    Re: Help! Pearl screen is white!

    To downgrade you need to go to

    Control Panel
    Add/Remove Programs
    Remove the OS you don't want
    You should still have the old OS installed
    Plug in BB and it will Prompt to Downgrade.

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    Re: Help! Pearl screen is white!

    thanks

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    Re: Help! Pearl screen is white!

    no luck. i downgraded to .73 and still get just the white screen. Is there anything that can be done to save my phone?

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    Re: Help! Pearl screen is white!

    So what does it look like? I'm confused. The whole screen is white?

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    Re: Help! Pearl screen is white!

    The entire screen is white. Earlier, i would pullthe pearl out of the holster and sometimes the white and others normal. When normal after about 3 min. the screen woul go crazy and distort the image and fade to white.

  12. #12
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    Re: Help! Pearl screen is white!

    this seems as bit complicated to be solved trough the forum.... i think you have to take it in for warranty.

    sorry

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    Re: Help! Pearl screen is white!

    You may want to wipe the entire handheld and then reinstall fresh.

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    Re: Help! Pearl screen is white!

    I bought it from a private party, so I think I'm screwed.

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    Re: Help! Pearl screen is white!

    Does anybody know if would be possilbe to repair?

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