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No insurance, but i only got the device a coupla months ago....by installing the Rogers ... BlackBerry Pearl forum

  1. #16
    howdini's Avatar
    howdini no está en línea Stack level 2
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    Re: Help!!!! Pearl Just Died!!!!

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    No insurance, but i only got the device a coupla months ago....by installing the Rogers os, have I voided the warranty? That would truly suck. BTW, no success yet...I uninstalled the DM, re-downloaded & re-installed it, tried a new usb cable, de-activated anti-virus software, all for nought...pc still doesn't recognize device. I think I'm ducked.

  2. #17
    EricaJ1073's Avatar
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    Re: Help!!!! Pearl Just Died!!!!

    I went thru this a few months ago myself. Try this.
    Go into My Computer and find EVERYTHING related to BlackBerry and DELETE it all.

    You can also do this. Go to Start>Run and typing in regedit.
    Then go to HKEY_CURRENT_USER>Software. Locate and delete the Research In Motion folder.

    Then go to HKEY_LOCAL MACHINE>SOFTWARE>Research in Motion. Locate and delete this folder also.

    Reboot PC. Reinstall everything from blackberry.com (find the Mobilkom OS). Install Desktop Manager first then Device OS. Delete vendor.xml file. Connect BB to PC. Let it run its course. When (and if) the splash screen comes up, disconnect the device. If this doesn't work, THEN you will need to replace the BB.

    By the way, I have had 10 BB's and never once was my warranty voided for doing this before replacing a BB.
    Last edited by EricaJ1073; 07-13-2007 at 02:36 AM.


  3. #18
    mak4a2veli0's Avatar
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    Re: Help!!!! Pearl Just Died!!!!

    Just call your provider and have them send you a new one..
    <center><b><big><font color=red>Holla atcha boy...</b></big></font></center>

  4. #19
    TheTank's Avatar
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    Re: Help!!!! Pearl Just Died!!!!

    I'm interested in upgarding my OS so, please let us know what happens!!

    Good Luck!!

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