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Hi all. I hooked my phone up to my PC last night to transfer media ... BlackBerry Pearl forum

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    bbcsh1117's Avatar
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    HELP..Pearl issue

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    Hi all. I hooked my phone up to my PC last night to transfer media from the media card to the PC....well for some reason now when I look on my BB...to see my pics etc... on the BB..I have to go to Media, pictures..then I have to go to EXPLORE to view pics in text format, no longer in thumnail view. How do I get it back to how it was where I can just go to media and pics to access my media ?

  2. #2
    GaryF's Avatar
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    Re: HELP..Pearl issue

    With the folder open that you are exploring use the menu key and select View Thumbnails.
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  3. #3
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    Re: HELP..Pearl issue

    Here's the issue...I should be able to go to Media, Pictures, Media Card to view my pics. I no longer can do that. I have to go to Media then Explore. I am trying to find out how to get the media such as pics, ringtones etc back and not have to access through EXPLORE.

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    Re: HELP..Pearl issue

    i have this problem after connecting to DM and using mass storage mode. perhaps try turning off mass storage mode?

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    Re: HELP..Pearl issue

    Are you using the menu key or the trackball? If I use the menu key I get the explore prompt. If I use the trackball it clicks right on thru.

    I also suggest you check your setting as per my first post in case that is causing your issue.
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  6. #6
    SeRViiCiiO's Avatar
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    Re: HELP..Pearl issue

    where are you putting your files? did you create a folder?
    seems like the folder is hidden and thats why it is asking to explore.
    files have to go on their correct folders.
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  7. #7
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    Re: HELP..Pearl issue

    I put my files on my media card.
    Let me go step by step how it was and how it is now
    My left side key is a shortcut to Media...
    Once in there I have the option to select Pictures, Ringtones, Video and Music.
    When I go to Pictures, it gives me options as usual, Media Card, Preloaded and Device memory
    Once I select Media Cara, there is no pic or folders on there
    Before yesterday I could just do exactly that..go to media, pictures, media card and BAM..there was all my pics.
    Now I have to go to Media, pictures, then hit menu and go to explore to view.

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    Re: HELP..Pearl issue

    "Once I select Media Cara, there is no pic or folders on there?

    Is there a list there? This is the screen where you select MENU>VIEW THUMBNAILS


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  9. #9
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    Re: HELP..Pearl issue

    My pic format is set to thumbnails...there is nothing in the media card unless I go to Explore

  10. #10
    SeRViiCiiO's Avatar
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    Re: HELP..Pearl issue

    maybe the format of the media card?
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    Re: HELP..Pearl issue

    Pull your sd card out and put it back in

  12. #12
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    Re: HELP..Pearl issue

    Just tried that..pulled card..let phone restart...pulled batt..installed card...same as before.
    I spoke to tech support at ATT..no clue. Said to reformat card. I am going to try that this eve...hopefully that will get this thing back to normal.

  13. #13
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    Re: HELP..Pearl issue

    You aren't looking for the file with the BB Connected to the PC are you? I doubt it but just wanted to clarify.

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