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Downloaded music in .wma format, but get this 'unable to display file/media card/blackberry/music/01 track 1.wma' ... BlackBerry Pearl forum

  1. #1
    ging's Avatar
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    Help! New BB user and I can't get music to play.

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    Downloaded music in .wma format, but get this 'unable to display file/media card/blackberry/music/01
    track 1.wma' on the screen? Where did I go wrong? Thanks in advance for any and all help.

  2. #2
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    Re: Help! New BB user and I can't get music to play.

    do you have the new sp2 desktop manager?

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    Re: Help! New BB user and I can't get music to play.

    http://na.blackberry.com/eng/services/desktop/

    download the 4.2 sp2 desktop manager and that should auto format the songs

  4. #4
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    Re: Help! New BB user and I can't get music to play.

    Will give that a try. I just got BB Pearl could the desktop software be that old?

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    Re: Help! New BB user and I can't get music to play.

    the new sp2 is better media manager helps you with songs and video transfer very easy

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    Re: Help! New BB user and I can't get music to play.

    Quote Originally Posted by ging
    Will give that a try. I just got BB Pearl could the desktop software be that old?
    it's not that it's "that old"... it's just that DM 4.2 SP2 was released not long ago.

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    Re: Help! New BB user and I can't get music to play.

    If you get the device from AT&T, then its a software problem.Goto 'cingular.com/bbdownloads/' get the new software from this site and for the pearl and install it. After you upgrade the desktop manager, connect the device and update the device software.before installing don't forget to backup your nos.

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    Re: Help! New BB user and I can't get music to play.

    Quote Originally Posted by anfrey
    it's not that it's "that old"... it's just that DM 4.2 SP2 was released not long ago.
    Thanks

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    Re: Help! New BB user and I can't get music to play.

    Quote Originally Posted by venu.borige
    If you get the device from AT&T, then its a software problem.Goto 'cingular.com/bbdownloads/' get the new software from this site and for the pearl and install it. After you upgrade the desktop manager, connect the device and update the device software.before installing don't forget to backup your nos.
    I'm with T-Mobile. Is 'nos' new operating system? Please excuse my newbieness.

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    Re: Help! New BB user and I can't get music to play.

    no your issue will be solved with desktop manager SP2 it is a LARGE file and contains roxio, when you load songs and videos it asks you to convert. say yes to optimum playback and you should be good.
    just to help
    http://na.blackberry.com/eng/services/desktop/
    is't V4.2 SP2 in the menu
    hope this helps
    Been a long while since last login. Sorry all, adjusting to a new life is great and hell at the same time!!

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