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I have a timed lock password enabled. The problem is that whenever I sync my ... BlackBerry Pearl forum

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    RenDawg408's Avatar
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    Thumbs down HELP..My Pearl is about to get wiped out!

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    I have a timed lock password enabled. The problem is that whenever I sync my Device Manager it asks me to type the PW, which it doesn't recognize. Usually I just remove the USB cable & I enter directly onto the phone. After I disable the PW through the Security thing on the phone. The problem is that its not accepting my PW. Now it's asking to Enter the PW & its the final attempt! What do I do? Should I do a battery pull? It's not accepting the correct PW anymore!

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    EvolutionCSR's Avatar
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    Re: HELP..My Pearl is about to get wiped out!

    You can try a Battery pull but if you enter the incorrect password again the Device will be wiped.

    This is why its a very good practice to keep your device backed up.

    Good Luck.


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    RenDawg408's Avatar
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    Re: HELP..My Pearl is about to get wiped out!

    Quote Originally Posted by dfc420
    You can try a Battery pull but if you enter the incorrect password again the Device will be wiped.

    This is why its a very good practice to keep your device backed up.

    Good Luck.
    I tried a battery pull, but it went back to the PW Sign on screen. I'm scared to enter my PW because it might not accept it again. Why doesn't it recognize the pw all of a sudden?

    Also, I was going to back it up when this happened. :cry:

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    Re: HELP..My Pearl is about to get wiped out!

    ~via BB (wap.pinstack.com)~
    Makesure you don't have capslock or number lock on.

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    RenDawg408's Avatar
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    Re: HELP..My Pearl is about to get wiped out!

    Quote Originally Posted by joeperrin212
    ~via BB (wap.pinstack.com)~
    Makesure you don't gabr capslock or number lock on.
    Yeah I made sure it was the correct PW.

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    Re: HELP..My Pearl is about to get wiped out!

    SO? What happened? Were you able to save it?

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    Re: HELP..My Pearl is about to get wiped out!

    Nope on the final pw entered it wiped itself out. For some reason it didn't recognize the pw that I was entering.

    Does anyone know what causes this? I don't want this to happened again in the future.

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    Re: HELP..My Pearl is about to get wiped out!

    Well, the only thing I can think of is that somehow what you entered was not really what the BB accepted. Sometimes I really have a problem with the multi-tap Password entry on my Pearl, I have to be very careful to remember to doubletap quickly.

    Rcbjr.
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    Re: HELP..My Pearl is about to get wiped out!

    Quote Originally Posted by Rcbjr
    Well, the only thing I can think of is that somehow what you entered was not really what the BB accepted. Sometimes I really have a problem with the multi-tap Password entry on my Pearl, I have to be very careful to remember to doubletap quickly.

    Rcbjr.

    The thing is I use all Numbers as my pw. When I type my PW i press the shift key twice to activate the Number lock. The weird thing is whenever I synch with the Desktop Manager it prompts me to enter my PW. The thing is it doesn't recognize it. Usually if I type it on the phone it will accept it, but yesterday it didn't.
    Has this happened to anyone?

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    COJO 24's Avatar
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    Re: HELP..My Pearl is about to get wiped out!

    Can't say that it has ever happened to me nor have I ever heard of this. I'm sorry you had to let the device wipe itself but maybe now when you get the phone back where you want it you can back it up and so if this happens again then you will have it all on your pc.

    Hope this helps in the future and sorry once again,

    COJO 24

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