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hi all, I'm having a problem with my Pearl 8100g (on 4.3, but I changed ... BlackBerry Pearl forum

  1. #1
    benojir's Avatar
    benojir no está en línea Stack level 2
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    help! my keyboards gone loopy!

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    hi all,

    I'm having a problem with my Pearl 8100g (on 4.3, but I changed it back to 4.2.1.108 and it still happens)

    My keyboard has started malfunctioning: the buttons in the bottom right corner all seem to print c, and the delete key doesnt delete, it simply prints another letter. The trackball also seems to not really work.

    I would explain the problem further, but I can't actually get past the password screen! And I've already had to enter the PUK as the keyboards got a mind of it's own!

    I've reinstalled the 4.2.1.108, and reset numerous times.

    Any suggestions before I send it back? (7 working days without my BB!)

    btw I havent dropped it or anything, but I did get it in January

    cheers,

    Ben

  2. #2
    guyheavensent's Avatar
    guyheavensent no está en línea Stack level 4
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    Re: help! my keyboards gone loopy!

    you did the obvious battery pull and reinstall of OS. i say take it back and get a replacement

  3. #3
    j llama's Avatar
    j llama no está en línea Device Pro
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    Re: help! my keyboards gone loopy!

    ^^ I concurr
    BlackBerry® Certified Support Specialist

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