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ok yo i just got the pearl yesterday... put in the cd dowload everything.. and ... BlackBerry Pearl forum

  1. #1
    frankieyacs's Avatar
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    help me please...desktop not working =((

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    ok yo i just got the pearl yesterday... put in the cd dowload everything.. and when i try to open it... it says it cant be open because the DGBHELP.DLL could not be found.. then it say reinstaling may fix it.. so i reinstall like 40 times after that .. and no that doesnt solve it.. pleaseee help me cus its really annoying.. lol thanks

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    Einherjer's Avatar
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    Re: help me please...desktop not working =((

    Welcome to the stacks! Which version of windows are you using?

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    Re: help me please...desktop not working =((

    i have windows XP umm media center addition.. but i dont think taht matters.. yeah basically its windows XP

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    Re: help me please...desktop not working =((

    hi frankie just uninstall the dm and redownload a new version from blackberry intall the new one and that should fix it

  5. #5
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    Re: help me please...desktop not working =((

    lolo it doesnt... im dead serious.. i tried everything.. idk what to do lol...that thing always pops up..."DBGHELP.DLL" could not be found...

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    Re: help me please...desktop not working =((

    frankie go to run type regedit and delete all the entries in the registry for rim and blackberry reboot and reinstall

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    Re: help me please...desktop not working =((

    aight let me try.. il be back in like 5 minutes... if u guys get this to work for me.. its gonna make me stop from me about to slit my wrists.....LOLLL No but setriously.. itsbeen pissing me off all day ha

  9. #9
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    Re: help me please...desktop not working =((

    ok i did that run regedit thing.. but i couldent find anythingfor rim or w.e...idk maybe im doing something wrong

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    Re: help me please...desktop not working =((

    frankie go back to regedit and in edit type find then rim there must be some entries left , everytime regedit stops on an entry it means it is attached to rim even if you cannot understand what it is delete it , then keep pressing the F3 button and it will go down everytime to a rim entry so you just delete as you go along

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    Re: help me please...desktop not working =((

    yo can u type it again.. liek step by step.. cus im retarded and i dont wanan mess up..so yeah

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    Re: help me please...desktop not working =((

    go to run then regedit hit enter then goto edit click find type in RIM click find when it stops delete the entry press F3 it will go down to another rim entry delete that and keep pressing F3 then delete until it gives you no more RIM entrys to delete , do not worry if it is just all numbers and stuff as long as it stops on an entry that will mean it is attached to rim , hope this is clear frankie , its not easy to explain

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    Re: help me please...desktop not working =((

    ALRIGHT i did that.. and no entries popped up... it says.. "searching registry" for liek 5 minutes then its done.. and there nothing there.. so now what

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    Re: help me please...desktop not working =((

    ok frankie that is good news now do the same thing as before but instead of typing RIM type DGBHELP.DLL in the find field and if it finds it delete the entry reboot and install the dm you have just downloaded

  15. #15
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    Re: help me please...desktop not working =((

    wait send me the link to the dm i shoudl download..please

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