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all my applications got deleted. . . . i just backed up my phone to ... BlackBerry Pearl forum

  1. #1
    Ekzt1nr's Avatar
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    Help!!!!!!. . . .everything Deleted!!!!

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    all my applications got deleted. . . . i just backed up my phone to my computer thru desktop manager for the first time and when the process was completed. . . .my browser was missing, and media browser was missing, my telenav is missing, my text messages work fine, but my BB messanger doesnt work ( cant view messages sent to me) . . .also, i cant hear my phone ring, when i get a call my phone wont ring it just freezes on me and then i see a missed call message. . . .the hour glass keeps popping up and does nuthing. . .i closed all programs to try and eliminate that problem (cuz i read it from a different thread) and still it keeps showing up. . . .also, i got this new icon on my phone called Enterprise Activation. . ..and it asks for a email and password. . . . .which i dont know

    whut does all this mean. . . whut happen with my phone. . . PLZ HELP!. . . i feel like a part of me is slowly dying. . lol. . . .HELP!!!!

    thanx

    your boy, ekzt

  2. #2
    reddog187's Avatar
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    Re: Help!!!!!!. . . .everything Deleted!!!!

    Dude slow down....backing up shouldn't have done anything to your applications.

    Are you sure you just backed up?

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    Ekzt1nr's Avatar
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    Re: Help!!!!!!. . . .everything Deleted!!!!

    yeah. . .i went into desktop manager. . .clicked BACK UP AND RESTORE and then it went thru the steps it was gonna do. . . .and when it was done. . .everything was lost

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    reddog187's Avatar
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    Re: Help!!!!!!. . . .everything Deleted!!!!

    so do you have the backup file then...?

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    Ekzt1nr's Avatar
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    Re: Help!!!!!!. . . .everything Deleted!!!!

    idk. . .when i go into the back up icon on desktop this is whut it reads:
    save the databases currently stored on the device to a desktop back up file

    this file does not include any data stored in a media card

    replacedevice database with the corresponding database saved in an existing desktop back up file

    perform selective backup, modification and restoration of device database

    select options to control the automatic backup of databases when the device is connected to your computer


    does that help?

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    reddog187's Avatar
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    Re: Help!!!!!!. . . .everything Deleted!!!!

    where did you save the backup file to? If you actually backed up then you can probably restore it from that file.

  7. #7
    Ekzt1nr's Avatar
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    Re: Help!!!!!!. . . .everything Deleted!!!!

    in that same text that was showing, it gives me an option to restore or to back up . . .but i havent tried to do anything in fear that it will get worse. . . im gonna try to restore it off that option now and see how that goes. . .

  8. #8
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    Re: Help!!!!!!. . . .everything Deleted!!!!

    it now says:

    the operation you have selected will remove all the entries on the device

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    reddog187's Avatar
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    Re: Help!!!!!!. . . .everything Deleted!!!!

    how can it get worse you lost everything?

    With flash memory it has to remove everything before it puts everything back on.

  10. #10
    Ekzt1nr's Avatar
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    Re: Help!!!!!!. . . .everything Deleted!!!!

    so in other words. . . im F'd. . . .in order to get my browser back, im gonna have to loose all my files?

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    Re: Help!!!!!!. . . .everything Deleted!!!!

    No dude if you actually backed up then everything should be saved on a backup file some where. If you didn't back up I'm not sure what you actually did.

    If you just got your pearl and used the Desktop Manager from the disk then it could be this problem.
    http://blackberryforums.pinstack.com...tml#post281001

    You probably just lost a module...just check out that thread.

  12. #12
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    Re: Help!!!!!!. . . .everything Deleted!!!!

    ok. . . .let me see whut i can do. . . i just want my browser back. . . and now that i notice it, my games too..dammit. .that makes this suck even more. . lol. .. . (DOPEWAR!!!!!!!!!)

  13. #13
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    Re: Help!!!!!!. . . .everything Deleted!!!!

    whut is OS?. . . whut is that for and will it restore my browser?

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    Re: Help!!!!!!. . . .everything Deleted!!!!

    operating system and you may want you grab your current OS or you can upgrade.

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