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Hi, i'm having a problem with my messages. They are dissapearing at an alarming rate, ... BlackBerry Pearl forum

  1. #1
    cgautier's Avatar
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    Question HELP: Disappearing Messages

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    Hi,

    i'm having a problem with my messages. They are dissapearing at an alarming rate, messages from two or three days ago aren't in my inbox anymore and I never deleted them. Could this be a lack of memory problem?

  2. #2
    Rcbjr's Avatar
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    Re: HELP: Disappearing Messages

    Yes, it probably is a memory problem. Have you removed the unneeded language support apps from your BB?

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    Re: HELP: Disappearing Messages

    You may also want to do a battery pull reset to quickly free up some memory (take out battery with BB on then wait at least 30 seconds before putting the battery back in).

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    Re: HELP: Disappearing Messages

    I had this issue as well - the 8100 has a memory leak issue. Upgrading to 4.2.0.71 seemed to help and as Rcbjr stated, deleting the unused Language files and things you will never use (like the default video) will give you more room to breath on that 64mb.

  5. #5
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    Re: HELP: Disappearing Messages

    I had this problem happen twice.
    Make sure that you dont have a lot of useless info saved on your phone. If you have a memory card, move it to the card. Check this by;

    Go to options>status: to make sure that you have free space

    Free space should have a fairly large number, if your free space
    states 0

    Clear your cache
    Open Browser> Options> Cache Operations> Clear Cache and History. Phone should say cleaning files etc.

    Then check your status again. Hopefully the figures will change drastically.

    Goodluck and I hope I've helped you a little

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    Re: HELP: Disappearing Messages

    ~via BB (wap.pinstack.com)~
    Yes doing all that and also if you press alt+lglg at the home screen, then press options and clear your logs. This should clear up some room as well.

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