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Got the pearl last week and had no problems surfing the net with the browser... ... BlackBerry Pearl forum

  1. #1
    niknud's Avatar
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    Help! Can't Browse despite all data systems ok

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    Got the pearl last week and had no problems surfing the net with the browser...

    My exchange server admin had my wipe my device friday afternoon to solve a problem with that... ok, back to a defaulted device... everything was ok after that.

    Friday night I can not browse the web. I have all e.mail functioning... syncing with the exchange server... finally, i get through on the BBerry site to download the DST patch [I thought BB.com was overloaded to download the patch.]

    Sat. morning... again, can't access google, espn, etc... Sat night, and today... still all my exchange services and e.mail services [BIS] are working just fine.

    I double checked this morning that cingulars network was not down by plugging my sim card into my treo and i got right out to ESPN... so then i went back on my pearl and was able to go out to the mobile BB site... but that site only.

    Why would my browser be locked to only access the BB website and no other? I downloaded a theme and a game but can not go anywhere else on the internet...

    Does anyone have any suggestions or ideas as to how to fix this?

    Thanks!

  2. #2
    cp6169's Avatar
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    Re: Help! Can't Browse despite all data systems ok

    So what happens when you try to browse a site, any errors?

  3. #3
    niknud's Avatar
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    Re: Help! Can't Browse despite all data systems ok

    I get a 503 - network overload... under details it says MDS - 1.

    Neither are accurate though since everything else works and I can go to the BB.com site....

  4. #4
    Rcbjr's Avatar
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    Re: Help! Can't Browse despite all data systems ok

    Sounds like your are using your MDS browser and that the Company Network (BES) is giving a problem.

    Rcbjr.
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  5. #5
    antx16's Avatar
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    Re: Help! Can't Browse despite all data systems ok

    looks like your IT guys at your bes have put restrictions on the surf side of things

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