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I was just recently given a blackberry pearl 8130, i love it except for one ... BlackBerry Pearl forum

  1. #1
    jess1769's Avatar
    jess1769 no está en línea Stack level 1
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    Help! Cannot set up an email account

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    I was just recently given a blackberry pearl 8130, i love it except for one thing.
    I cannot create a new email address. My friend who owned it before giving it to me created his email address on the sasktel blackberry server and now i cant make my own, it give me the error mesage "An account already exists for this pin."
    Does anyone know how i can reset my device so the pin is usable again?
    It is causing me much distress as i cannot use email, and the facebook app does not work properly.
    i have done the master reset and to no avail.
    If anyone can help it would be much appreciated.
    I have not found any answers probably because most blackberrys have sim cards and mine does not. Sasktel sucks but its all i can use where i live.

  2. #2
    GaryF's Avatar
    GaryF no está en línea Stack Moderator
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    Your freind needs to call his original provider and have the PIN released. That is the easiest solution . Once done you should have no more issues.
    BlackBerry® Certified Support Specialist
    The Shark Tank

  3. #3
    gkast1's Avatar
    gkast1 no está en línea Stack level 6
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    Have you considered using a Gmail or Yahoo email account?

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