Results 1 to 4 of 4

Recently when i pick up calls either using the trackball or the answer key the ... BlackBerry Pearl forum

  1. #1
    Optimus's Avatar
    Optimus no está en línea Stack level 3
    Join Date
    Sep 2007
    Posts
    203

    Question HELP. callers can hear me but i can't hear them.

    Advertisement



    Recently when i pick up calls either using the trackball or the answer key the caller can hear me but i can't hear them. i do have reception but i don't hear anything, not even static. all the while the caller says they can hear me just fine after i end up calling them back....
    is this a common problem with the pearls? is there anyway to fix this? did my pearl just go bad?

  2. #2
    Lavagirl's Avatar
    Lavagirl no está en línea PINStacked!
    Join Date
    May 2007
    PIN/ID
    AoleLava
    Posts
    10,877

    Re: HELP. callers can hear me but i can't hear them.

    You may have a problem with your microphone. Did you try a battery pull?
    If that doesn't work, maybe an OS reinstall and if all else fails you may have a hardware failure.
    Is this device still under warranty?
    If so, you may want to see if you can get a replacement.

  3. #3
    Optimus's Avatar
    Optimus no está en línea Stack level 3
    Join Date
    Sep 2007
    Posts
    203

    Re: HELP. callers can hear me but i can't hear them.

    well, the mic works fine since callers can hear me at the time. this only happens when i pick up a call. it doesn't happen EVERYtime (yet) but often...i've had it for about 2 months now. i do have a product replacement plan that i pay an extra 6 bucks for. i'll try the battery pull and then if that doesn't work i'll try reinstalling the OS.

  4. #4
    Sci-Tek's Avatar
    Sci-Tek no está en línea Stack level 4
    Join Date
    Dec 2007
    Posts
    849

    Re: HELP. callers can hear me but i can't hear them.

    I would recomend getting a new handhend, dunno if os re-install is covered by the warranty.. but maybe your replacement plan covers it?

Tags for this Thread

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •