Results 1 to 13 of 13

Hi there, im a new blackberry user, i have the 8100 with at&t unlocked. The ... BlackBerry Pearl forum

  1. #1
    pbkiller's Avatar
    pbkiller no está en línea Stack level 1
    Join Date
    Sep 2007
    Posts
    10

    Help with BB 8100 Wont play files, wont show pics, doesnt show help...

    Advertisement



    Hi there, im a new blackberry user, i have the 8100 with at&t unlocked. The other day i was looking at some themes so i tried downloading some of them, while i was downloading i read that you could remove some unused applications from you BB (extra languages, applications you wont use, etc) so i tried that and proceeded to remove the extra languages. i connected the BB to the desktop manager and it said that everything was ok and i verified the phone, indeed everything ok. Now when i try to listen to an mp3, it doesnt play the file it says it cant find it, when i take a picture, it cant show it un full screen, and when i try to look for the help file in the blackberry, it says: error starting net_rim_bb_help:Module 'net_rim_ecmascript' not found. when i try to play the pics or the mp3 files it says: unable to display file /device memory/home/user/pictures/(the name of the file).jpg

    Its frustrating, what can i do to fix everything>?

  2. #2
    StephOfOz's Avatar
    StephOfOz no está en línea Stack level 2
    Join Date
    Apr 2007
    PIN/ID
    23F6772D
    Posts
    25

    Re: Help with BB 8100 Wont play files, wont show pics, doesnt show help...

    DH's does the same thing. Do you have any unused applications that you could also delete?

  3. #3
    Ranz's Avatar
    Ranz no está en línea Stack level 7
    Join Date
    May 2007
    PIN/ID
    ask me!
    Posts
    3,614

    Re: Help with BB 8100 Wont play files, wont show pics, doesnt show help...

    If you installed the DM that came with the phone most likely that is the problem, there have been issues with this disc you may have to install the updated version of your OS.

    heres the link - you need 4.2 service pack 2
    https://www.blackberry.com/Downloads...E4F82F9F00E7D4
    Last edited by Ranz; 09-06-2007 at 06:49 PM.

  4. #4
    pbkiller's Avatar
    pbkiller no está en línea Stack level 1
    Join Date
    Sep 2007
    Posts
    10

    Re: Help with BB 8100 Wont play files, wont show pics, doesnt show help...

    Ok yes i did install the disc that came with the BB. I also tried to wipe the handhelp, but also no luck. Tonite i'll download the new DM and the most updated OS and i'll reinstall everything. lets just hope this works. Where can i find the DM and the most recent OS for an unlocked AT&T phone?


    Thanks

  5. #5
    Ranz's Avatar
    Ranz no está en línea Stack level 7
    Join Date
    May 2007
    PIN/ID
    ask me!
    Posts
    3,614

    Re: Help with BB 8100 Wont play files, wont show pics, doesnt show help...

    check here - good luck and welcome to pinstack!

    http://blackberryforums.pinstack.com/318905-post1.html

  6. #6
    pbkiller's Avatar
    pbkiller no está en línea Stack level 1
    Join Date
    Sep 2007
    Posts
    10

    Re: Help with BB 8100 Wont play files, wont show pics, doesnt show help...

    Thanks for the quick reply guys, i'll keep you guys informed.....

    Thanks

  7. #7
    ebullientmonk's Avatar
    ebullientmonk no está en línea Stack level 1
    Join Date
    Sep 2007
    Posts
    3

    Re: Help with BB 8100 Wont play files, wont show pics, doesnt show help...

    I am currently experiencing the same complications--I picked up the phone yesterday, loaded a few themes and deleted some languages supports. Now, suddenly I can't play music, view full images, etc. In addition to this, I picked up a Sandisk 2gb SD card today as well. The phone isn't loading the card either. After the reboot the BB prompts this message:

    exception: ApplicationRegistry.waitFor (0xac3ae76427d17f19) timeout

  8. #8
    ebullientmonk's Avatar
    ebullientmonk no está en línea Stack level 1
    Join Date
    Sep 2007
    Posts
    3

    Smile Re: Help with BB 8100 Wont play files, wont show pics, doesnt show help...

    Sorry for the double post. Updating the OS solved the problem. Oh, and I got smart and found the media card option to turn it on.

  9. #9
    pbkiller's Avatar
    pbkiller no está en línea Stack level 1
    Join Date
    Sep 2007
    Posts
    10

    Re: Help with BB 8100 Wont play files, wont show pics, doesnt show help...

    Hey, im downloading as we speak the DM 4.2 SP2... i already downloaded the new OS from the previous post, how long did it take to update? did you just did the whole re-install?

  10. #10
    ebullientmonk's Avatar
    ebullientmonk no está en línea Stack level 1
    Join Date
    Sep 2007
    Posts
    3

    Re: Help with BB 8100 Wont play files, wont show pics, doesnt show help...

    Yeah, I did the full re-install. All my contacts and media files were transferred--including the themes. It felt like it took forever and a day. I think I probably could have fully installed linux or windows on to an unformatted computer in the same time. Ok, maybe not. But it was plugged in while I was running around town for a little while--still wasn't done by the time I got back.

  11. #11
    pbkiller's Avatar
    pbkiller no está en línea Stack level 1
    Join Date
    Sep 2007
    Posts
    10

    Re: Help with BB 8100 Wont play files, wont show pics, doesnt show help...

    Still with the little hourglass..... going now for 8mins i think....... lets see what happens....

  12. #12
    pbkiller's Avatar
    pbkiller no está en línea Stack level 1
    Join Date
    Sep 2007
    Posts
    10

    Re: Help with BB 8100 Wont play files, wont show pics, doesnt show help...

    Fixed!!! the re-install of the OS worked perfectly!!!!!!

  13. #13
    Ranz's Avatar
    Ranz no está en línea Stack level 7
    Join Date
    May 2007
    PIN/ID
    ask me!
    Posts
    3,614

    Re: Help with BB 8100 Wont play files, wont show pics, doesnt show help...

    right on , glad it worked out!

Tags for this Thread

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •